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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,993 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,993 reviews

July 07, 2025

I was very very please with the overall service of my purchase of my new Jeep and how the leather seats cover turn out. The salesperson Ken Harris was very helpful and experience with me of my purchase More

by jr3578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Ridge communicated very well. He responded well and advised of what steps were taken. Even when there was a minor mix up with paperwork at the shop, Ridge admitted and apologize More

by Brianallio22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ridge Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for your review of your recent experience at our service facility. The 4-Star rating is much appreciated, but your comments affirm where we could have done better. We welcome feedback and read every review, as they are a great resource for coaching and counseling with our team. Just know that when we give a customer the wrong perception and put them in a position of being less than completely satisfied, we take it to heart. Please continue to hold us accountable and our commitment to you is that we will continue to work at getting better at meeting, and hopefully exceeding your expectations. I and the entire Klaben team remain at your service. Thanks Jeff Bryant 330-673-3139 ext 409

July 05, 2025

Great salesmen and excellent service, Josh Stephens did a wonderful job and made everything so easy More

by izabella.salazar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Joe Hilliard and the service team at Klaben always provide excellent service and keep me aware of any issues that might arise with my vehicle More

by JSemilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Joe Hilliard is very polite, he is an excellent service advisor. The service department always makes the required repairs for my Chrysler Pacifica in a timely manner. I give them a 5 Star rating. More

by sharon4lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Thank you Klaben Chrysler Jeep Dodge Ram for another great shopping experience! We appreciate the time spent with us as we learned about our new hybrid! More

by pineconecarol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Thank you Klaben and Justin Bolen for another great car shopping experience! We have been loyal to our Klaben family for a good reason, friendly service, their knowledge about the vehicles they sell, and More

by pineconecarol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Great communications and very helpful. They fixed my new Ram as soon as they could get the part. More

by PSimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

I honestly had the best car buying experience at Chrysler Dodge Jeep Ram in Kent. My husband and I were dreading the process and afraid we would have to deal with the stereotypical “pushy” salesman, but we w More

by Materry213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Been going to this dealership on and off for many years. They are always kind and friendly and helpful. More

by HMIK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.