Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Deal was done in 15 minutes. ..how i like to deal. Not a lot of fuss. ..how i like to deal. Not a lot of fuss. More
Josh and the Klaben team did a great job on my 2024 Jeep Grand Cherokee. Grand Cherokee. More
Always awesome service from Klaben's service center! ! Thanks much! Their service technicians are the best I have found for a dealership! ! Thanks much! Their service technicians are the best I have found for a dealership! More
We went to a few different dealerships, and this was the best experience of all of them. Greg was very friendly helpful the whole time we were there. He answered all of our questions and did not pressure best experience of all of them. Greg was very friendly helpful the whole time we were there. He answered all of our questions and did not pressure us at all. This is what all dealerships should be doing with their customers. More
This dealership all employees are very friendly and polite to all there customers five star polite to all there customers five star More
Beware! After manager Tim suggesting a Wrangler as a lease trading in a Grand Cherokee completely knowing my commute from Lake County to Strongsville (70 mil After manager Tim suggesting a Wrangler as a lease trading in a Grand Cherokee completely knowing my commute from Lake County to Strongsville (70 miles) to work and back. Turns out the vehicle is unsafe, hard to control, winds push it into other lanes making it a very fearful drive. After calling the dealership and explaining my fear of the car and its poor performance I asked if they could put me in a different vehicle. Since I had only been in lease for 3 months they said “We can’t, you’re in a contract. FALSE! After calling Stellantis Financial explaining my situation and relaying what dealership said that it was untrue. I could trade in vehicle though numbers would be different as far as payment. They were very concerned on the treatment I received that “we can’t, really meant we won’t!” She connected me to Jeep customer service and again explained what was going on, they too, concerned about the safety of vehicle and dismissing response from Klaben transferred me to Deacon’s Chrysler Jeep. A young man named Jeff answered the call, he listened to my dilemma of feeling unsafe, terrifying commute through downtown Cleveland etc., thankfully he had me come in, spent hours working with me for a vehicle I could drive and feel safe. Yes, I lost my down payment for the Wrangler, had to finance negative equity, but my safety has no price! So thank you Jeff Deacon for fixing a problem Klaben failed to do! More
Joe Hillard always makes my business at their location so easy. All the staff are extremely kind, helpful and professional to the letter. They helped me get what I needed done in the best possible manner and easy. All the staff are extremely kind, helpful and professional to the letter. They helped me get what I needed done in the best possible manner and Joe Hillard and the rest of the team have constantly showed that they actually care about the people they serve. More
Josh was great to work with. Explained everything that would be completed for my 15,000 mile service check Explained everything that would be completed for my 15,000 mile service check More
Had a service done on my 2026 jeep and some issues appointment was great work was done service tech Josh was great help me out appointment was great work was done service tech Josh was great help me out More




















































