Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best stress/ hassle free car buying experience EVER.I Best stress/ hassle free car buying experience EVER. I worked with Jeff via text/phone and email. Worked out the deal, trade in value and specifics. Best stress/ hassle free car buying experience EVER. I worked with Jeff via text/phone and email. Worked out the deal, trade in value and specifics. Set an appointment to come in and had the pleasure of working with Don (Jeff was off). Don expedited the process by being prepaired, I walked in, sat down, finalized the deal and was on my way. the majority of my time with Don was him being sure I was informed on ALL of the features of my new Jeep Wrangler (including a quick session on how to do the Wrangler wave to other Wrangler drivers). I can’t thank Jeff and Don enough! You took something that is typically a dreaded experience and made it pleasant! If you need and or want a Jeep RUN to Klaben! Cool side note the owner was there when I was purchasing and I was told that he is still part of the everyday business!!! No wonder Jeff and Don have been around for 30+ years! More
Scott Sobie made this experience very enjoyable. He was informative and helpful. 10/10 would work with Scott again and to friends and family in the future. informative and helpful. 10/10 would work with Scott again and to friends and family in the future. More
My son just moved out of state. As he was getting settled in with a new state and job his car died. I helped him out by going on line at Klaben, found a car for descent price and basically had a care settled in with a new state and job his car died. I helped him out by going on line at Klaben, found a car for descent price and basically had a care free purchase. Staff was great. More
Brought my Ram in to fix a glitch in the radio/display and a suggested oil change. Joe has been taking care of my service previously and I go to him strictly out of familiarity- never again. First thing h and a suggested oil change. Joe has been taking care of my service previously and I go to him strictly out of familiarity- never again. First thing he told me-cost $100- out of warranty. Second time in for this issue. 200 miles out of warranty. Extended warranty was $100 deductible. Asked for new wipers w/ the oil change. Fine- went and waited. 45min later he shows me a $0 invoice- he said it was a previous issue and the software update was no charge.Asked about the oil change-oops, Joe forgot. An hour later it was done. Joe has a crappy attitude. I would expect better from Klaben! More
This purchase was a fantastic experience. I called in, not knowing if they had the truck I was looking for. After confirming that they did, Scott won us over. Between the great communication, a video show not knowing if they had the truck I was looking for. After confirming that they did, Scott won us over. Between the great communication, a video showing me the truck I was looking at, and having virtually everything lined up with Finance, even my wife loved how this all went. More
Best experience I have ever had trying to find a car and definitely the most trust worthy salesman I have met! Chris went above and beyond to find the truck I wanted and did everything possible to get me to definitely the most trust worthy salesman I have met! Chris went above and beyond to find the truck I wanted and did everything possible to get me to drive it off the lost and I’m very satisfied with the truck I got More
I've never been more satisfied with a company until Klaben Automotive! Don Jacobs is the REAL TRUTH! hands down. He cares about peoples wellbeing Klaben Automotive! Don Jacobs is the REAL TRUTH! hands down. He cares about peoples wellbeing More
Kim Rafferty was very polite and kept me updated on my warranty claim on my Jeep Liberty. She went above and beyond my expectations. I am very satisfied with Klaben Dodge and her! warranty claim on my Jeep Liberty. She went above and beyond my expectations. I am very satisfied with Klaben Dodge and her! More
I have bought many vehicles from Klaben over the years. Their customer service was a fantastic and far superior to other dealerships. My husband and I have worked with Chris and Don and they both are great Their customer service was a fantastic and far superior to other dealerships. My husband and I have worked with Chris and Don and they both are great people. I have not ever been disappointed. More