
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very good service and they were prompt and friendly. Car repair was done when expected great job. Car repair was done when expected great job. More
Very professional staff starting with Casey, the selling agent and with Elizabeth. Elizabeth was very helpful and very professional in my dealings with her. She appears to be knowledgeable and attentive to agent and with Elizabeth. Elizabeth was very helpful and very professional in my dealings with her. She appears to be knowledgeable and attentive to my needs and is very detailed with clear explanations. I am very satisfied with everything. More
Unbelievable customer service by Elizabeth, She's very detailed and knowledgeable and even followed up with me by phone. Highly recommend working with Elizabeth if you require service. detailed and knowledgeable and even followed up with me by phone. Highly recommend working with Elizabeth if you require service. More
Joe was amazing at accommodating and coordinating me and my husband’s appointments! My husband is battling cancer now so I truly appreciate all that Joe did to get our appointments together!! We drive a d my husband’s appointments! My husband is battling cancer now so I truly appreciate all that Joe did to get our appointments together!! We drive a distance to come there but his thoughtfulness and professionalism will keep us coming back !’ Thanks The Alston’s More
I found Klaben Chrysler Dodge Jeep dealership in Kent to be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I won’t take my vehicle anywhere else anymore. Thank you, RIdge and Joe for taking care of my Jeep sincerely, Doug Rice More
Ken Harris was great. He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there wa He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there was no effort to hurry us along. Would return for the right vehicle in a heartbeat. More
My family has purchased from Klaben over the last 30 years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did ever years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did everything over the phone/email on a Friday. Bank was closed Saturday, and he was off on Monday. Tuesday morning 5 minutes after opening he messaged with a buyer's order and asked what I wanted to do next. We scheduled a time to come in that afternoon, and he gave me a list of what to bring. I walked in at 5:15 my vehicle was clean and ready. We met with him and scheduled our first free service appointment, then met with Brian Franklin in Finance. Brian had all paperwork ready to go. We went over payment options with no hidden surprises. We were out of finance by 5:45. Ken then spent the next 20 minutes going over all the features of my vehicle with me. Leaving there I felt we were treated very well. Both Ken and Brian didn't treat us as if they wanted to throw us the keys and "get out". Even talked with Brian about my last two purchases with them--that he brought up. Then to top it off this morning Ken reached out to make sure I was enjoying my vehicle and to make sure I didn't have any other questions. Not as if it was a requirement but as a genuine concern. One of a kind Salesman!!! I have no doubt we will be back again. More
I appreciate meeting with the sales manager and getting straight answers and quick numbers for my vehicle. He made it very easy and was very likable to buy from. straight answers and quick numbers for my vehicle. He made it very easy and was very likable to buy from. More
Easy to make an appointment and service was great. I appreciated the shuttle as well. I appreciated the shuttle as well. More
Every dealing I had with Klaben has been positive. The employees make it happen. In the service department, Mr. Ridge Hancock was professional and attentive. He listened to my issues as well as too The employees make it happen. In the service department, Mr. Ridge Hancock was professional and attentive. He listened to my issues as well as took a serious interest. Mr. Hancock ensured that my issues were resolved appropriately and in a timely manner. I believe that Mr. Ridge Hancock is a very positive asset to the department. More