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Klaben Ford Lincoln

Kent, OH

4.9
16,161 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 16,161 reviews

November 14, 2026

Always up front with repairs needed or recommended. I have been going to Mona for 15+ years More

by Heatherrbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2026

Brandon Bart was helpful, knowledgeable and efficient on our last visit to Quicklane in Kent. Due to his attitude and attention to detail, I'm compelled to bring all of our family vehicles here for our ser More

by stephanieshort19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2026

My wife and I have been buying and leasing vehicles from Klaben Ford for over 20 years and Mona Crooks has been our service advisor this entire time. She is undoubtedly the best service advisor we have ever More

by Karjean 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2026

I have built a good rapport with Mona over the years and trust her recommendations when it comes to the service to my vehicle. More

by tariann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naja Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2026

Had issue with our purchase but after notifying them we are getting everything resolved quickly More

by tmbgsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2026

Very professional and knowledgeable of the product. Made me feel confident in choosing Klaben and taking my truck in for service More

by Rdkng06
Recommend Dealer
Yes
November 12, 2026

Great service dept seems well organized and efficient. Trust Im being taken care of properly More

by Rdkng06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2026

Derek Tenney provided clear communication skills from the time I met him and throughout the maintenance being done on my vehicle. He remained professional, positive, and thoughtful with each conversation and More

by Alec Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2026

I purchased a brand new 2026 F-250. I noticed that the doors did not line up well. I stopped into the body shop on a Friday. Artie told me to bring it in on Monday and they would take c More

by jim
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2026

I purchased a brand new 2026 F-250. I noticed that the doors did not line up well. I stopped into the body shop on a Friday. Artie told me to bring it in on Monday and they would take c More

by jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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