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Klaben Ford Lincoln
Kent, OH
13,457 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,457 reviews
April 23, 2024
Excellent service from the time I arrived until everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and emai everything was resolved. Issues did come up during service and was handled in a very professional manner. I explained to management by phone and email that I will return to Klaben for future service. More
by GMoore
Verified Customer
Helpful April 23, 2024
Responsive to customer needs and concerns. Very polite and courteous. Kept me informed of progress and when work will be completed. Very polite and courteous. Kept me informed of progress and when work will be completed. More
by MATTHEWMORAVEC0
April 23, 2024
KIM IS EXCELLENT VERY FRIENDLY, COURTEOUS, KIND KIM GOES OVER AND ABOVE FOR YOUR NEEDS KEEPS YOU UPDATED ON WHAT IS HAPPENING ON YOUR VEHICLE GOES OVER AND ABOVE FOR YOUR NEEDS KEEPS YOU UPDATED ON WHAT IS HAPPENING ON YOUR VEHICLE More
by CALAWAY.EILEEN
Employees Worked With
April 23, 2024
Klaben Ford Lincoln represents the Ford made products well with their attention to all details needed by a successful dealership. Employees are courteous, able to answer purchaser questions, and treat c well with their attention to all details needed by a successful dealership. Employees are courteous, able to answer purchaser questions, and treat customers as they would wish to be treated. More
by bgoncy
April 23, 2024
This was my first dealing with the klaben auto group and ford and I must say that my salesman (Kyle) was very courteous and knowledgeable, the sales manager (Dave Klaben) introduced himself and both made me ford and I must say that my salesman (Kyle) was very courteous and knowledgeable, the sales manager (Dave Klaben) introduced himself and both made me feel comfortable and I didn’t feel pressured during the entire process. I would definally go back there again. More
by Myorangewagon
April 23, 2024
Derek answered all my questions and was courteous each time I spoke with him. My truck repair had a quick turnaround time, which was greatly appreciated. time I spoke with him. My truck repair had a quick turnaround time, which was greatly appreciated. More
by deidreeakin
Employees Worked With
April 23, 2024
ABSOLUTELY THE BEST CUSTOMER SERVICE. WENT ABOVE AND BEYOND! WILL COME BACK FOR SURE! THANK YOU! WENT ABOVE AND BEYOND! WILL COME BACK FOR SURE! THANK YOU! More
by IRISHVIKING53
Employees Worked With
April 22, 2024
My family and I had a wonderful experience. Came in late in the day and kept the staff around after hours on a Saturday and still felt welcomed. Came in late in the day and kept the staff around after hours on a Saturday and still felt welcomed. More
by sshorts17
April 22, 2024
Sean and Joe have been very helpful in handling, all the recent service work on my vehicle. I appreciate, there time and effort dealing with Ford to get my service work covered under warranty. recent service work on my vehicle. I appreciate, there time and effort dealing with Ford to get my service work covered under warranty. More
by jets1107
April 21, 2024
Gregg Adkins was great, and helped us out with everything we needed. Will definitely recommend to family and friends. we needed. Will definitely recommend to family and friends. More
by rwilli96
Employees Worked With
