Klaben Ford Lincoln

Great Service We have been dealing with Kim Wolfram in the Service Dept. for a long time. We just brought in our new Ford Edge for its first oil change. The servi We have been dealing with Kim Wolfram in the Service Dept. for a long time. We just brought in our new Ford Edge for its first oil change. The service was excellent as usual. She does a great job taking care of her clients! More

Very pleasant I was recommended to Klaben when I got into financial problems. I went into the dealership not feeling very optimistic about my situation. Doug Carter I was recommended to Klaben when I got into financial problems. I went into the dealership not feeling very optimistic about my situation. Doug Carter was more than just helpful with getting me in another vehicle, he was very reassuring and that help calm me down enough to get through this situation. I will definitely be back to Klaben Ford after my lease term and recommend Klaben to everyone.....Thank you for all the help Doug... More

GREAT! GREAT! DOUG CARTER,TERRY COLBERT,AND JENN WHO DID OUR PAPER WORK WERE ALL SO GOOD TO US . THEY EXPLAINED EVERYTHING TO US AND WE LEFT WITH A NEW FORD AND A DOUG CARTER,TERRY COLBERT,AND JENN WHO DID OUR PAPER WORK WERE ALL SO GOOD TO US . THEY EXPLAINED EVERYTHING TO US AND WE LEFT WITH A NEW FORD AND A SMILE ON OUR FACE. MY FAMILY HAVE BEEN DEALING WITH KLABEN FORD SINCE EARLY EIGHTIES WHEN TERRY WAS A YOUNG SALESMAN .HE STILL BELIEVES IN GIVING GREAT CUSTOMER SERVICE . More

Good service - easy going Overall the last 2 purchases from this dealer have been quick and very straight forward. The team worked with me both times over the phone and email a Overall the last 2 purchases from this dealer have been quick and very straight forward. The team worked with me both times over the phone and email and explained the process without me having to sit in the dealership and spend the day there. The paperwork was handled professionally and their trade offer was great. After a less than desirable issue with their service department a few years ago, this team has really made a difference and proved to me that they are committed to customer service and doing business the right way. I would recommend buying your next vehicle from Klaben! More

Helpful visit My husband and I drove 45 mins to Klaben Ford and found out the car we wanted to look at had been sold that day. Ty Davis approached us and helped us My husband and I drove 45 mins to Klaben Ford and found out the car we wanted to look at had been sold that day. Ty Davis approached us and helped us find a Ford Escape that was even better than the one we originally came for. Ty and his associates were able to work with us to get the vehicle at a price we were looking to pay. We walked away happy customers with a new Ford Escape! More

Great customer service and LOVE our new car! My husband and I just made our first purchase at Klaben. Bob made us feel very comfortable during the entire process. Even though we were there well a My husband and I just made our first purchase at Klaben. Bob made us feel very comfortable during the entire process. Even though we were there well after their closing time, he never made us feel rushed and answered all of our questions. At the end of the night, we drove home in a great car that we got an awesome deal on. Thank you to Bob and the entire Klaben crew, we will be back when we are ready for our next car! More

Good service Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in ch Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in charge of rentals is very good as well. You have a good service department- Joe, Mona and Kim are also very good. More

Good friendly sevice When ever I call in for a service date I always get the day and time I wanted !! when I pull the car in to service bay I am always greeted by right aw When ever I call in for a service date I always get the day and time I wanted !! when I pull the car in to service bay I am always greeted by right away by Mona Crooks she always so friendly and helpful, she will explain in detail the service that is to be done ! Having my car serviced at Klaben is always quick and easy! More

I was very happy all the way around with my purchase at Klab I was very happy and very satisfied with my purchase and dealings with Klaben in Kent OH. Roscoe was one of the first salespeople I have dealt with I was very happy and very satisfied with my purchase and dealings with Klaben in Kent OH. Roscoe was one of the first salespeople I have dealt with and felt is was treated honest, fairly, and with respect. I would recommend your dealership and Roscoe to everyone I know. Thank you for this enjoyable purchase. Could not be happier! Tim & Brenda! More

Once again very happy customers We love Klaben because they always strive to get you a good deal. We've got our last 6 vehicles from Klaben and we always ask for Chris Moldas because We love Klaben because they always strive to get you a good deal. We've got our last 6 vehicles from Klaben and we always ask for Chris Moldas because he's a nice person to do business with. The entire staff at Klaben is a nice group of people. More