
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic Work Came to the Body Shop after an accident. They handled almost everything for me and made the transition from dropping my car off to getting the rental, Came to the Body Shop after an accident. They handled almost everything for me and made the transition from dropping my car off to getting the rental, and then back to my car incredibly smooth. Nick went through everything clearly and made sure I knew how the process would go. He kept in communication with me and my car was done a day earlier than expected. I never felt pressured into spending more money or talked down to (which has happened at other {non-Klaben} repair shops). The paint job is near flawless. Overall a very wonderful experience despite having a damaged car. More
Nice company and people to deal with. Everytime I take my truck in to Klaben Ford for it's routine maintenance I am treated in a friendly and professional mannor. My truck is completed in Everytime I take my truck in to Klaben Ford for it's routine maintenance I am treated in a friendly and professional mannor. My truck is completed in a timely fashion and comes back to me cleaner than I left it. I never have problems with the service work and my truck runs great. There's nothing more I could ask for. Thank you for the great service! More
Great Service Center and Personel I have taken my vehicles into this service center for work since they were purchased from the dealership. We have always been treated great and keep I have taken my vehicles into this service center for work since they were purchased from the dealership. We have always been treated great and keep informed of all aspects of the work being done. Their waiting room is the nicest one I've been in. It doesn't matter which service adviser you work with they are all accommodating. I know that all the service technicians are capable but I really trust Tim Czbaj to give me sound advise on what I my need. More
Happy Customer Very impressed with this dealership. No pressure, helpful and friendly staff. My husband and the salesman Doug Carter basically did the deal over th Very impressed with this dealership. No pressure, helpful and friendly staff. My husband and the salesman Doug Carter basically did the deal over the phone. Rich Klaben and Christine Klaben were very professional and so friendly I felt like a friend or family member dealing with them. Had been loyal to a different dealer for many years but could not get the deal I wanted there so went to Klaben instead and I am very pleased that I did. More
Great team, Fast service! I was very impressed by how professional and personable the Klaben team was, all staff including Doug Beavers and Jennifer in accounting. I was in an I was very impressed by how professional and personable the Klaben team was, all staff including Doug Beavers and Jennifer in accounting. I was in an accident and needed to get into another lease right away, was very convenient for me to call Doug and have him start working on it right away!! I was very pleased with the overall service. No recommendations for change at this time. More

Awesome Car with Excellent Customer Service I would like to thank Brandon Brinko for doing an amazing job with helping me find my Ford Fusion. I have wanted to buy a car for a long time and didn I would like to thank Brandon Brinko for doing an amazing job with helping me find my Ford Fusion. I have wanted to buy a car for a long time and didn't think I could afford it. Brandon made the car buying process as easy as breathing. Thank you so much Brandon! More

Always great service at Klaben We have purchased eight cars from Chris Moldas at Klaben over the past 14 years, and we keep coming back because of the great service and wonderful st We have purchased eight cars from Chris Moldas at Klaben over the past 14 years, and we keep coming back because of the great service and wonderful staff there. I always recommend Klaben to my friends and family who are looking to buy a car. We couldn't be happier with the way we've been treated over the years, and we will continue be customers here for many years to come. More
Easy to work with Sales were friendly and easy to work with. It is a nice environment and not the usual hassle to buy a car. Everyone including other sales were frien Sales were friendly and easy to work with. It is a nice environment and not the usual hassle to buy a car. Everyone including other sales were friendly. More
Poor customer service I have been taking my car there for the last 2 years for service at the Quick Lane. I stopped in today to get an oil change but the service advisor wa I have been taking my car there for the last 2 years for service at the Quick Lane. I stopped in today to get an oil change but the service advisor was very rude and acted like he did not want my business. I said that to him and he gave no apology or did not care. I will not go back there for service again. More
Excellent... Couldn't Be Better! The staff at your facility is the best I've seen in a car dealership. The waiting area is comfortable, well supplied with beverages snacks and enterta The staff at your facility is the best I've seen in a car dealership. The waiting area is comfortable, well supplied with beverages snacks and entertainment. I've been to a number of different dealerships and haven't received the kindness, professional and caring attitude that is present at Klaben Ford. Thank you. My most sincere appreciation for everything. More