Klaben Ford Lincoln

Personal Service I loved coming here and receiving personal service from Kim. My 9 yr old son had wrote a small book and she took the time to read it. Phone calls and I loved coming here and receiving personal service from Kim. My 9 yr old son had wrote a small book and she took the time to read it. Phone calls and follow up were great. I didn't have to call to see how things were going. Kim handled everything with excellence and I would highly recommend Klaben to anyone. More

Klaben Excellent service. A friend recommended that I work with Roscoe. When I arrived, Roscoe was working with another customer. Dan took over and did th Excellent service. A friend recommended that I work with Roscoe. When I arrived, Roscoe was working with another customer. Dan took over and did the majority of the sale. Dan was kind, very knowledgeable and made the process painless. Roscoe was available at the end and took over the trade-in on my old car and the release of my new car to me. I would highly recommend both sales people. More

Amazing My salesman, Terry B, escorted me over to service where Mona greeted us. Both were delightful, and as always, Terry was amazing. I couldn't ask for My salesman, Terry B, escorted me over to service where Mona greeted us. Both were delightful, and as always, Terry was amazing. I couldn't ask for a better salesman. More

New Lease! I just leased my second Ford Fusion from Klaben Ford in Kent. Bob Paytas was my sales person again! Bob is very knowledgeable in his field. I told I just leased my second Ford Fusion from Klaben Ford in Kent. Bob Paytas was my sales person again! Bob is very knowledgeable in his field. I told him what was important to me in my new car .... he searched diligently for what I wanted and was successful! I'm happy with the choice as well as all the technological advances that were made in the 3 years since I leased my last Fusion. Bob has a great sense of humor and is pleasant to work with. More

second car from Klaben My purchase went smoothly and the in general it was almost fun. Bob had all of the ducks in a neat and orderly row, so things went quickly. My wife My purchase went smoothly and the in general it was almost fun. Bob had all of the ducks in a neat and orderly row, so things went quickly. My wife bought her Escape at Klaben and she loves the place, so I thought I would give them a try. Glad I did. More

Second Car from Klaben with Chris This was my second vehicle from Klaben Ford with Chris. I tend to keep vehicles for 10 years, but this time I decided to lease. No pressure, and fel This was my second vehicle from Klaben Ford with Chris. I tend to keep vehicles for 10 years, but this time I decided to lease. No pressure, and felt like I was getting a good deal without any hassle. Will be back in 3 years. Thanks. More

HappyCamper Tyler, my salesman, was excellent to work with. He was a good listener and low key. Tyler followed up on all of my questions promptly and thoroughly. Tyler, my salesman, was excellent to work with. He was a good listener and low key. Tyler followed up on all of my questions promptly and thoroughly. This was a very pleasant experience. More

Kim at Klaben I have always been regarded as someone soecual by Kim and everyone at Klaben. Kim exemplifies the employee that we would all love to have take care of I have always been regarded as someone soecual by Kim and everyone at Klaben. Kim exemplifies the employee that we would all love to have take care of us and our car being serviced. Thank you, Marion More

Great experience I had a great experience when leasing a new explorer. It was my first time leasing and I feel I got a lot of information up front & no gimmicks. Mike I had a great experience when leasing a new explorer. It was my first time leasing and I feel I got a lot of information up front & no gimmicks. Mike & Brandon were awesome to deal with. They made the process go very smooth & as quick as possible. All the employees that I spoke with that day were very nice. All worked with me & my criteria & worked hard to make it possible. More

wonderful Kim at Kent,Ohio klaben has always taken care of our car needs. She does a wonderful job. Kim tried to make sure our experience as smooth and quickly Kim at Kent,Ohio klaben has always taken care of our car needs. She does a wonderful job. Kim tried to make sure our experience as smooth and quickly completed as possible More