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Klaben Ford Lincoln
Kent, OH
14,814 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,814 reviews
February 16, 2024
I just had my first experience buying from Klaben and I couldn't have asked for better service. Our salesman Luke was polite and answered all of our questions. But most importantly he listened to us, and w couldn't have asked for better service. Our salesman Luke was polite and answered all of our questions. But most importantly he listened to us, and with the help of Steve and Angela, got us into a vehicle that met our needs while remaining within our budget. I would also like to mention that Denise in finance is also a delight to work with. My wife has purchased several vehicles from Klaben, and I foresee us coming back in the future. So I guess a thanks is in order to Rich Klaben for hiring such great staff. More
by Rcarmichael78
February 16, 2024
I felt that everything was fair and honest and they didn’t play games like some dealerships. didn’t play games like some dealerships. More
by jason.sanders
February 15, 2024
Great service, they get the job done fast. I will always trust Klaben with any work I need done. I will always trust Klaben with any work I need done. More
by arobertson16
Employees Worked With
February 15, 2024
Kim is very professional and knowledgeable. She is very helpful and always works well with me to get my vehicle scheduled for service. She keeps me updated throughout the process. She is very helpful and always works well with me to get my vehicle scheduled for service. She keeps me updated throughout the process. More
by fordedge50
Employees Worked With
February 15, 2024
Kim is very professional and very pleasant. I would recommend her to everyone. Easy to talk with her about your car. I would recommend her to everyone. Easy to talk with her about your car. More
by judy7175@sbcglobal.net
Employees Worked With
February 15, 2024
The customer service is wonderful. Never have a problem. They go above and beyond for a customer satisfaction. Never have a problem. They go above and beyond for a customer satisfaction. More
by michelle.dame80
Verified CustomerFebruary 15, 2024
Great dealership to work with, they listen to all of my concerns and put my mind at ease. Gary Iuliano did a great job keeping me updated on my car's repairs. Angela Mazzagatti made financing easy and hass concerns and put my mind at ease. Gary Iuliano did a great job keeping me updated on my car's repairs. Angela Mazzagatti made financing easy and hassle free More
by Buddykline
February 15, 2024
Klaben Ford Service is outstanding. Mona Crooks is helpful, competent and friendly. This time, I had Klaben's Mobile Service take care of my vehicle. Seth, the technician was extreme Mona Crooks is helpful, competent and friendly. This time, I had Klaben's Mobile Service take care of my vehicle. Seth, the technician was extremely professional and competent. He did more than I asked, and noted additional issues with my vehicle. Rachel Wolf handled my payment and closure of the transaction. She even helped me with my available discounts. Excellent effort on all of their parts!! Thank you Mona, Seth, and Rachel. More
by arancer
February 15, 2024
Took care of all my needs. Salesmen was awesome my third car from there. Will continue to go back. Salesmen was awesome my third car from there. Will continue to go back. More
by jonedwellington5
Employees Worked With
February 15, 2024
Efficient and prompt service. Friendly staff that gave thorough explanation of services that were performed. Friendly staff that gave thorough explanation of services that were performed. More
by STEW300
Employees Worked With
