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Klaben Ford Lincoln
Kent, OH
14,815 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,815 reviews
February 15, 2024
Efficient and prompt service. Friendly staff that gave thorough explanation of services that were performed. Friendly staff that gave thorough explanation of services that were performed. More
by STEW300
Verified CustomerEmployees Worked With
February 15, 2024
I had a very good experience with everyone at Klaben. I knew of Klaben from past relationships which made me look at what they had to offer. the entire staff was very helpful and knowledgeable. Thank you I knew of Klaben from past relationships which made me look at what they had to offer. the entire staff was very helpful and knowledgeable. Thank you and I hope that the positive experience continues when I use your service department. More
by stanek35
February 15, 2024
Mr. Bradford was very helpful with explaining a bill that I had. He was very professional and took the time needed and made sure that I was happy with the service provided. Mr. Bradford cares about service I had. He was very professional and took the time needed and made sure that I was happy with the service provided. Mr. Bradford cares about service and making the customer comfortable with the transaction provided. I have also been dealing with Gavin Fano and I have been happy with the service provided and the explanations given when getting my truck serviced. I would rate both employees 5 stars. More
by rnstowohio
February 14, 2024
Good work, work done on time. Car was cleaned inside and out. Joe took excellent car of us. Car was cleaned inside and out. Joe took excellent car of us. More
by bbucur
Employees Worked With
February 14, 2024
The service team did a wonderful job of arranging and completing the service on my vehicle. completing the service on my vehicle. More
by tlknudson
February 14, 2024
Joe French and the Klaben team took very good care of me and my Ford Explorer. Thank you! and my Ford Explorer. Thank you! More
by jhudson819
Employees Worked With
February 14, 2024
Mona always does a great job. Very experienced and professional, she can always be trusted to provide the right service and recommendations. Very experienced and professional, she can always be trusted to provide the right service and recommendations. More
by Louie99
Employees Worked With
February 14, 2024
Gary was very informative and helped figure out solutions as problems were presented. I really liked that we spoke on the phone ahead of time and the test drive was based on our conversation. I felt like he as problems were presented. I really liked that we spoke on the phone ahead of time and the test drive was based on our conversation. I felt like he paid attention to details and was patient with my many questions. The whole experience was smooth and straightforward especially when signing papers. Jennifer in financing was great. Best experience buying a vehicle at a dealership! More
by whitaker
February 13, 2024
Quick competitive deal. Fair value for my trade. No pressure from either Josh or the F & I staff. Fair value for my trade. No pressure from either Josh or the F & I staff. More
by steve.poholski
February 13, 2024
Kim Wolfram is very nice to work with. She is courteous and dependable. She is also good at explaining things. I had my Mercury Milan for 15 years, and I always had great service at Kla She is courteous and dependable. She is also good at explaining things. I had my Mercury Milan for 15 years, and I always had great service at Klaben Ford Lincoln under Kim. More
by gandcball
Employees Worked With
