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Klaben Ford Lincoln

Kent, OH

5.0
14,943 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,943 reviews

December 31, 2021

Server Department was good. They did all repairs that I taken in for service and the recall. The service writer was super awesome.. More

by Art N8RKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 31, 2021

I purchased a new 2021 Lincoln Navigator. Purchasing this vehicle from Klaben and especially Michael Uzl was truly a delightful experience. This was the easiest and most painless experience that I have even More

by dm_geiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

December 31, 2021

I had an enjoyable experience purchasing a new vehicle. The team was informative and patient with my questions. This is the second time I have engaged Klaben foe a car and I will do so again. More

by jeanniecribley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kline
Jan 15, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 30, 2021

They always try to do the right thing and everything possible to make you satisfied. More

by Kjhannon449
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth?
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

December 30, 2021

Efficient, quick, and painless is the only way to describe my experience. Everything from Robert to Tyler to the Paperwork was done professionally. More

by medic2420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kline, Anthony Averitt
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you for choosing Klaben Ford, and we hope to see you again soon!

December 30, 2021

Nate Bryant and Klaben have went above and beyond to get me into a car and to maintain in it. Thank you for the help! More

by cnclife12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 30, 2021

Prompt service to replace a part. Very friendly and helpful representative. Wait time not excessive. More

by JanetB53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, reviews like yours provide encouraging feedback. Thank you so much for choosing Klaben Ford as your first choice for service!

December 30, 2021

Informative Attentive not overly aggressive I was very satisfied with all of the staffing dealt with More

by tim.j.albanese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl, Anthony Averitt
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if you have any additional questions about services you received and thank you for choosing Klaben Ford!

December 29, 2021

Tyler Kline was great! Listened to all of my wants and my only need! Found me the perfect vehicle and brought it to my work for easier viewing! More

by Amber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kline, Anthony Averitt
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi Amber, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

December 29, 2021

Where do I start? I have been dealing with Klaben Ford for over 25 years I have a bunch of Ford’s my wife and I have newer models while my 4 kids have some really older models. Mike Brandvold and the whol More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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