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Klaben Ford Lincoln

Kent, OH

5.0
15,897 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,897 reviews

October 10, 2022

Really great and friendly service. They will take the time and always try to get things done in a timely manner. More

by lboyd6869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 10, 2022

They have very good people doing there job an caring about the customer satisfactory when doing the service. More

by JERRY82
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 10, 2022

Good and professional service; timely and effective communication. Mario quickly addressed a couple of other requests. More

by CAJKAPHIL
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 10, 2022

Joe French and all the service personnel were very friendly and professional like always. Highly recommend them. More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 08, 2022

Perfect service! Got me into a car when all hope was lost. Kept perfect communication with me. Would recommend everyone go to Luke when you shop at Klaben Ford! More

by channyn55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Deegan
Oct 11, 2022 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 07, 2022

Great customer service everyone was very concerned about my needs really a great experience. Dealership is the BEST More

by carriehowell529
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Homrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Baughman, Mike Cooney, JC Crawford, Luke Deegan, Scott Burghardt, Jennifer Bolyard, Jonathan Dilts
Oct 11, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

October 06, 2022

I’ve now had the pleasure of purchasing two vehicles from here. David, my salesman has been nothing short of amazing. Everyone has been so helpful. I will definitely be back in the future! More

by Kara_parish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 06, 2022

Appreciated Mona working to get us in quickly and the great price for new tires. My daughter and I like working with Mona and appreciated the ride to work. I trust that we are getting good service, thu More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 06, 2022

Polite and patience salesman who helped me find my dream vehicle! Wonderful place to shop a car! More

by Jiawen Zhang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Oct 10, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2022

Tim Sterling was the best! He was nice, friendly, and very helpful. He’s now my go to guy, when buying a car! More

by Tjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Oct 08, 2022 -

Klaben Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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