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Klaben Ford Lincoln

Kent, OH

5.0
14,814 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,814 reviews

October 13, 2021

Alisea was incredibly helpful and polite. She was very knowledgeable and best of all made sure I had a ride back to the dealership when the car was ready. More

by zachoberdoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Oct 18, 2021 -

Klaben Ford Lincoln responded

Hello, Alisea is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 13, 2021

David Mitchell, Louis Polos, Jenn Bowman were very helpful.. Thank you for helping us out More

by sanspreit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Bowman
Oct 13, 2021 -

sanspreit responded

Thank you for all the help finding me my great SUV ☺️

October 13, 2021

Staff friendly knowledgeable and efficient I ordered a new truck and at one point had three salespersons working on it making sure it was ordered the way I wanted More

by Bigdogryder2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Oct 18, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 13, 2021

Klaben is an outstanding organization. The professionalism and customer service is second to none.Thanks More

by dmissimi3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto, Andy Bellian
October 12, 2021

Absolutely the best dealership! Rich and his team are awesome! I have worked with many dealerships and have never found one to be so honest, helpful and just plain easy to work with. I highly recommend More

by michelle_l
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi Michelle, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 12, 2021

Brandon was very accommodating worked with me over a couple of days with all forms of communication from phone to text to email. Made buying a new truck the easiest I've ever had! More

by DEvans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi Devans, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 12, 2021

As always the service at Quick Lane was exceptional. Thank you to Pat and team for a job well done! More

by Bstahl875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 11, 2021

We had ordered a Bronco Sport for our son for college back on March 12, 2021 but due to pandemic shortages, shut downs, and supply chain issues it kept getting pushed back. Unfortunately, we could not co More

by AYoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 11, 2021

Nate Bryant was very professional & helpful. He explained the car's features thoroughly & synced everything for us. He was terrific to work with! More

by jannykal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Klaben Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

October 11, 2021

Mario is very easy to work with, takes care of all needed repairs. Car came back clean, no issues. More

by john@bearingtrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Oct 14, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy you found Mario to be so supportive during your experience here at Klaben Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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