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Klaben Ford Lincoln

Kent, OH

5.0
15,248 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,248 reviews

March 10, 2022

This dealership have always been very accommodating to my needs. I have a very nice salesman, Mike Cooney and a great service writer, Mona Crooks. I always feel like I got the best deal. More

by Willie01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cooney
Mar 11, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 10, 2022

Always appreciate the car inspection, fluid top off during service. Oil change was done quickly and finished off with a complimentary car wash! More

by KDROCCO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
Mar 13, 2022 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2022

My experience with klaben Ford was so awesome the professionalism especially as it pertains to your finance department the young lady named Jennifer Baldwin was just amazing every problem that I had More

by Destry. Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 09, 2022

Continued great customer service from arrival to departure. Waiting room was clean and wait time was short. More

by MCASTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Klaben Ford

March 09, 2022

I have been getting my oil change at Quick Lane for a few years and have had great customer service and car service. More

by ladydew88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 09, 2022

very pleased with the service and Alisea kight was very pleasant and helpful and kind More

by dmm0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Alisea Kight
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alisea here at Klaben Ford! We hope to be of service to you again! Take care!

March 08, 2022

Had a great experience with Scotty B and the whole team at Klaben. Denise in finance was also great and was very thorough. They have gained a very happy customer! More

by Johnsonk2065
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Scott Burghardt
Mar 09, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2022

Very pleasant, knowledgeable, and patient. 100% recommend. He keeps me up to date and does everything to help out. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi Jessica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Klaben Ford. If you have any further questions, please give us a call. We're always happy to help! Take care!

March 08, 2022

I was met by a very cheery female service writer. It only took 30 min approximately for my service and price was reasonable. Place was clean had tv and clean bathrooms. Will take my other cars. More

by Laff415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know service writer female
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 08, 2022

I have had a absolutely wonderful experience with the Klaben Group. They have surpassed my expectations in service and willingness to solve every issue. Particularly Kim Wolfram in their Service Dept. E More

by tom.fields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Klaben Ford Lincoln responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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