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Klaben Ford Lincoln

Kent, OH

4.9
13,499 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 13,499 reviews

November 24, 2020

Awesome. Awesome aren’t the words that can be said this place is the only place to go. From sales, service, parts to body shop. Time for oil change. My boy plays college football and drives a ton. Mike got More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 24, 2020

I was very pleased with my experience. Great people, great dealer. There was a slight issue where they went above and beyond to correct. Very pleased. More

by lauren.gizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto
Feb 09, 2021 -

Klaben Ford Lincoln responded

Lauren, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 24, 2020

It was a great experience from start to finish. The process went smoothly and everyone was so helpful and courteous. Any questions I had were answered and Tyler followed up to see how it’s going. I w More

by angel1b7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 24, 2020

Roscoe is a class-act! I have worked with him for several years now. He makes buying a car simple and stress free. He takes customer service to an entirely new level! More

by Cathy2K
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We are happy Roscoe was able to make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 23, 2020

Rob and Jenn were amazing!!!! I will be back again to purchase in the future, that’s for sure. It was a pleasure working with both of them👍🏼😁 More

by dcdjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We are happy Rob and Jenn were able to help you out! Thanks again for your business! Take care!

November 23, 2020

This is such a great place to buy a car - fair and honest. Rosco is a wonderful salesman. He explains things in away that I always understand and he is so helpful. I don’t think I will ever go anyw More

by Kathleen8650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Rosco and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 23, 2020

Chris was right on top of when my lease was getting close to expire. He reached out to make sure I knew and to see what I was thinking. I wanted a Jeep and he was able to put me in contact with the right p More

by riley_jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 23, 2020

Mike Cooney has helped me for many years with my cars. He is professional, friendly and is the reason I always come to Klaben Ford! Thank You for everything! More

by Gsm32861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We are happy Mike was able to help you out! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 22, 2020

I had a great experience buying our new Corsair Lincoln. Chris Moldas made the process easy and quick. He did everything he could to make sure I got the exact car I was looking for. Great communication! He More

by cbevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Chris and congratulations on your new vehicle! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 22, 2020

I have previously worked with Roscoe in the past and I am still beyond astonished by the customer service he provides. He has gone above and beyond even after my purchase. He has called me a few times after More

by Khaled Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Klaben Ford Lincoln responded

Khaled, thank you for your wonderful response to the quality of service our Staff provides! We are happy Roscoe was able to help you out! If there is anything else we can do to assist you, please let us know! Take care!

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