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Klaben Ford Lincoln

Kent, OH

5.0
14,823 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,823 reviews

September 13, 2021

David was very helpful in getting me in the car that I wanted. I was very pleased with how friendly they were and treated me like a person and not just a customer. 10/10 would recommend More

by bradley.roberts1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you for choosing Klaben Ford, and we hope to see you again soon!

September 13, 2021

Great dealership, everyone was friendly, Louis made the process so simple from the time I inquired to the time we signed our paperwork. Will definitely work with them in the future! More

by Ashtentruit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 12, 2021

There are not enough accolades to describe my amazing experience with Klaben Ford . I actually live in northern Virginia and found out through friends here about Klaben when I couldn’t find a reliable de More

by Nancy Mc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! Thanks again for your business! Take care!

September 12, 2021

A great overall experience; no complaints! Thank you Dave Mott and Branden Johnson for your professional, courteous, and thorough service. I definitely got a great deal at Klaben Ford! More

by RobC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott, Branden Johnson, Anthony Averitt
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We want to sincerely thank you for your business and we hope to see you here again down the road!

September 11, 2021

Matt and Mike helped me with every step of the process, and it was so awesome what they did for someone like me buying a car for the first time! More

by gyulaijeremiah1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, Anthony Averitt
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2021

Dave Mott is very knowledgeable about all cars he sells. Been dealing with him for 25 years. Very friendly. All the staff are very nice and knowledgeable. Would recommend!! More

by parsaver36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Sep 15, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2021

I was highly satisfied with the customer service there. Very nice people! They took very good care me and I would go back to them 💯 More

by Jurtis33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Averitt, Xavier Platek
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 11, 2021

Ron was very nice and courteous appreciated everything that he did for us would recommend him to other people if need be Appreciate his help very much More

by Alanticqueen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Klaben Ford Lincoln responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

September 11, 2021

We have been working with Dave for over 30 years, he has been and always is professional, kind, and easy to work with. Klaben Ford and Dave always go the extra mile to make sure the customer is happy and w More

by haws575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
Sep 16, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2021

Eager to help a customer . He was friendly and wanted to help me so that I did not go over my mileage. I am happy More

by Marea.ludwig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Klaben Ford Lincoln responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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