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Klaben Ford Lincoln

Kent, OH

4.9
13,485 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 13,485 reviews

August 20, 2020

The Service team is always great to work with, very friendly and always willing to answer questions. Maintenance is on time and efficient. Would highly recommend. More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Luis was amazing!! Made everything so easy and clear for me. Everything was as expected when i arrived. Best dealership experience I have ever had. More

by Nicksrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

I love the people here. They are friendly, efficient, and go above and beyond to help you. The service on my vehicle is always great. More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Wish it wouldn't have taken a week to get my car back but it was nice of them to give us a free rental car. More

by crystal.lybrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
August 19, 2020

The whole experience at Klaben was top notch. We got the exact vehicle we wanted and the process from beginning to end was totally efficient and straight forward. The staff were all very pleasant to work wi More

by Rkulber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
August 18, 2020

Once again, the sales team at Klaben has done a wonderful job helping us get vehicles we love. This is my 5th purchase from Klaben and I will not go anywhere else! I am so happy with my new Explorer! Huge th More

by MrsG12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Terry Colbert
August 17, 2020

I always take my Fords to Klaben. The service personnel are great and I can depend on them. Mona is the most excellent service advisor. More

by Ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

Mona is an excellent, experienced, friendly, personable, service person for Klaben Ford and Lincoln Dealership. She has worked for Klaben Ford and Lincoln Dealership for many many years. More

by ritapittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2020

The staff are friendly and courteous and very attentive to your concerns. I have always had excellent service and highly recommend them to my family and friends. More

by JLPolles
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2020

First Class Service!!!! I purchased a 2020 Ford Mustang last week. Brandon in the collision department contacted me when it was determined my 2016 Mustang is was a total loss More

by latech25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant, Brandon Brinko, Tim Casto, Denise Miller
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