Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Exceptional Dealership Klaben is an exceptional Dealership in all ways!!! Service also exceptional in every way, also knows all!!!!!! Mona an exceptional personnel and Klaben is an exceptional Dealership in all ways!!! Service also exceptional in every way, also knows all!!!!!! Mona an exceptional personnel and knows her job!!!!!!! More
Fast, knowledgeable, helpful, and patient and kind All who helped me with my experience were kind, knowledgeable and helpful! BY FAR THE BEST customer service all around that I have ever experienced. T All who helped me with my experience were kind, knowledgeable and helpful! BY FAR THE BEST customer service all around that I have ever experienced. Thank you all for being so kind and patient during my first car purchase in over 13 years. I would highly recommend everyone to experience the superior service I did! More
Tim Sterling ensured that I walked away with everything I wanted and more. He was very timely with his responses and didn’t leave me with long wait times. Not only would I recommend him to my friends and fam wanted and more. He was very timely with his responses and didn’t leave me with long wait times. Not only would I recommend him to my friends and family, I plan to work with him again. More
Nate did a really good job, I'll continue to use Klaben for all my vehicle needs because he has gained my trust and loyalty. for all my vehicle needs because he has gained my trust and loyalty. More
I have been a customer of Klaben Ford for over 30 years. I will be a customer for life. Matt Moyers is the best. Before my lease ended on my Fusion. Matt called me to have me come in and talk over my opt I will be a customer for life. Matt Moyers is the best. Before my lease ended on my Fusion. Matt called me to have me come in and talk over my options. After talking with Matt I decided to lease a new 2020 Ford Explorer. Because of the opinions that I wanted I needed to order the vehicle that I wanted. Matt made the process of ordering my car very easy. Matt also made sure I was informed through the complete production process of my car. Christine in the Finance department help me through the complete financing process making it so easy. More
Great Experience! We drove an hour to look at a Lincoln Continental I found online. I called and verified the car was still available for sale. I spoke to a very nice We drove an hour to look at a Lincoln Continental I found online. I called and verified the car was still available for sale. I spoke to a very nice gentleman, Matthew Garred who verified the car was available. He met us at the door with the keys and a license plate and off we went for a test drive,,,,,,,,a few hours later I am making my one hour trek back home in a beautiful Lincoln Continental. It was a great experience! Christine Klaben was our "paperwork girl" and she too was so very pleasant and quick as she knew we were anxious to get back on the road. More
Every step in the process of buying a new vehicle was a pleasant one at Klaben.Matthew,Douglas,Jenn; went out of their way to make me a happy customer. I was completely satisfied with my new vehicle purcha pleasant one at Klaben.Matthew,Douglas,Jenn; went out of their way to make me a happy customer. I was completely satisfied with my new vehicle purchase and will continue to shop at Klaben in the future. More
I walked away feeling like I was in top of the world. The service was extremely excellent, and Tim Sterling my salesman was outstanding! I definitely will be a lifetime customer, and I also recommended The service was extremely excellent, and Tim Sterling my salesman was outstanding! I definitely will be a lifetime customer, and I also recommended you guys to my sister in law ! More
purchase of new car for myself I came to look at your inventory, for a Ford Explorer ONLY, ...NOT ready to purchase yet, this was my 1st stop. Told Steve Opalko my 3 requests... H I came to look at your inventory, for a Ford Explorer ONLY, ...NOT ready to purchase yet, this was my 1st stop. Told Steve Opalko my 3 requests... He had only 1 choice in stock to see. Which was great, I was only looking. So then he said but lets look at the car behind you.. Have you ever thought of this(Lincoln)? and showed me to Louis Polos... Great Salesmen Team. Louis let me drive both a few times, and so nicely discussed the car with me, both cars actually, He answered soooo many of my questions, as I new nothing about a Lincoln ! I signed the papers right that day, Pick it up today, and I am in love with it THanks. ~ also Louis my last car purchased, they never explained anything of the car to me. You took so much time and patients and you really showed my everything, Thank you so much for that. I did good on they way home! My friend was impressed with this team also and has your card. More
Everyone was super friendly and helpful. Tyler made the process quick and easy so we could get in and get out due to the virus going on. He was personable yet kept it professional, definitely will be back process quick and easy so we could get in and get out due to the virus going on. He was personable yet kept it professional, definitely will be back to see him for my next car ! More