Klaben Ford Lincoln

Great experience! Chris Moldas walked us through trading in our lease and purchasing a brand new Ranger pick up truck. Chris made our experience stress free and actuall Chris Moldas walked us through trading in our lease and purchasing a brand new Ranger pick up truck. Chris made our experience stress free and actually enjoyable. We have been Klaben Ford Kent customers for well over 20 years and their service is absolutely outstanding!!! Everyone there is so friendly and helpful. Thank you, Ross and Heather More

Go to Klaben they where top notch The best experience I had at a dealership Nate and Terry where more the helpful.. they answered all of my questions and didn’t pressure me to buy... C The best experience I had at a dealership Nate and Terry where more the helpful.. they answered all of my questions and didn’t pressure me to buy... Christine in finance was great she stayed later for me to get everything done thank you... I’m going tell everyone to go there... thanks guys... I’m vary happy with my truck thanks again More

Outstanding and personable service and support The entire team at Klaben are terrific! Very personable, professional, and strive for 100% customer service and satisfaction. Rich Klaben personally The entire team at Klaben are terrific! Very personable, professional, and strive for 100% customer service and satisfaction. Rich Klaben personally meets with customers and provided personable 1:1 service. Highly recommend the team at Klaben! More

Straight to the point and a rewarding experience. My experience with Klaben has historically been a positive and rewarding experience beginning with Kenny King who is now retired. The courtesy has c My experience with Klaben has historically been a positive and rewarding experience beginning with Kenny King who is now retired. The courtesy has continued with Mike Cooney who continues the tradition with me first established by Mr.King. More

Cootie Kim and the whole service staff work together to make every visit a great experience. They keep you updated on status of vehicle without you having Kim and the whole service staff work together to make every visit a great experience. They keep you updated on status of vehicle without you having to call them. Work completed when promised and they came and picked me up when I couldn't get a ride. More

Recent service visit I had an intermittent problem with the air conditioning system on my 2014 F150. Kim was able to interpret my symptoms and record them on the repair or I had an intermittent problem with the air conditioning system on my 2014 F150. Kim was able to interpret my symptoms and record them on the repair order in terms the technician could understand. The repair was completed on time and for a reasonable price. More

Total professionals Arrived at Service Dep’t for 9am Saturday appt, which was moved back at Klaben’s request from 8:10 due to scheduling conflict. Since we were able to Arrived at Service Dep’t for 9am Saturday appt, which was moved back at Klaben’s request from 8:10 due to scheduling conflict. Since we were able to accommodate the change in schedule Klaben offered to pick up tab for oil change/tire rotate. Unexpected but totally appreciated! They called us the day before to ask so it was no big deal. I was greeted quickly by Mike Brandvold who asked if there was anything else to look at besides the scheduled work. My wife noticed what appeared to be unusual wind noise coming from inside car while traveling at highway speeds. After the oil change which was done quickly Mike sent an associate and me on the road to attempt to pinpoint the source without much success. We were out for probably 30 minutes. Steve (I believe) was very patient and helpful although we will need to come back so my wife can better explain the sound. I interacted with maybe 4 different associates and all genuinely very friendly. Way to go Klaben. More

Customer for life Brandon is top notch. Excellent service for the last 8 years! From repairing my Chrysler Crossfire to Lincoln MKZ he never fails to deliver. Recommend Brandon is top notch. Excellent service for the last 8 years! From repairing my Chrysler Crossfire to Lincoln MKZ he never fails to deliver. Recommend Klaben and Brandon to colleagues, friends and family. Thank you for providing top notch service for the past several years! More

you fixed it I asked you to fix my car and you fixed it. There's not much more to say other than Kim was great and nobody wants to spend money on car repairs but i I asked you to fix my car and you fixed it. There's not much more to say other than Kim was great and nobody wants to spend money on car repairs but if you do at least you treat people with respect. The last thing I need is to create another password. WHY? More

Overall Rating of Klaben Ford Dealership We were very satisfied with our recent experience at Klaben Ford in the purchase of our 2019 Ford Edge. Tim Sterling was very professional, knowledgea We were very satisfied with our recent experience at Klaben Ford in the purchase of our 2019 Ford Edge. Tim Sterling was very professional, knowledgeable and informative when answering our questions. All of his efforts were greatly appreciated in explaining the many functions that our Edge would be performing. Jennifer Bowen was very professional and informative with the financing of our new Edge. She was helpful in coordinating the financial portion of our purchase with us. Thank you Klaben Ford staff for making our purchase an easy one. More