Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Quick, friendly and I love my new car!! Fast service, was mostly done over the phone, very informative and easy. Everyone I encountered was very nice. mostly done over the phone, very informative and easy. Everyone I encountered was very nice. More
These guys never fail to exceed my expectations! Tom and Mario are always a pleasure to deal with. They make it very obvious that customer care is their number 1 priority! Thanks so much guys for another pl Mario are always a pleasure to deal with. They make it very obvious that customer care is their number 1 priority! Thanks so much guys for another pleasant experience with the Klaben Service Department! More
Kim is totally professional. She understood exactly what I wanted to have done to my truck and communicated this to the technician. The work was done in a timely manner and she reviewed the completed repair I wanted to have done to my truck and communicated this to the technician. The work was done in a timely manner and she reviewed the completed repairs with me when I came to pick it up. More
Great experience as usual at Klaben service department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. More
Our experience with Klaben Lincoln was very positive. The sales representative, Mike, was quick to respond and very courteous and accommodating. Delivery of our vehicle was made directly to our home. The sales representative, Mike, was quick to respond and very courteous and accommodating. Delivery of our vehicle was made directly to our home. Christine handled all paperwork timely and any questions or requests were promptly taken care of. More
In my dealings with the service department i have always gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. More
I had made a 10K mile service appointment on line through Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mi Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mike Brandvold our assigned advisor was available. Mona indicated she would try to locate him. Mona returned and indicated Mike would be available shortly and asked if she could begin an initial inspection of our vehicle. Mike soon arrived and continued on with the inspection and write up. Within a few minutes my wife and I were out the door with an agreement to pick-up our vehicle at 3:00pm. Upon arrival at 3:00pm we were greeted by Mike. Mike and I along with my wife discussed the new Mustang Mach e that was parked outside. Mike was quite knowledgeable of the Mach e. Upon completion of paperwork; Mike walked us out to our completely washed and serviced Edge. Mike thanked us for our business; we thanked him for his efforts in maintain our continued complete satisfaction his professionalism and with Klaben’s service department team. What a great place to do business! More
1. Better communication would have been appreciated. 2. 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left al 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left alone. More
Mike Uzl and Christine Klaben are fantastic! Both of them worked so hard for us to get us into our new EcoSport. Thank you so much! worked so hard for us to get us into our new EcoSport. Thank you so much! More
Chris and the Klaben team worked great to get us the vehicle we wanted at the price we could afford! Thank you all for the hard work! vehicle we wanted at the price we could afford! Thank you all for the hard work! More

















































