
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mike Brandvold does it again. My daughters escape needed it’s first service after we bought it used from(Awesomeness Maximus Chris Moldas) and noticed the brakes pulsating. When I dropped it off Tom Alcorn it’s first service after we bought it used from(Awesomeness Maximus Chris Moldas) and noticed the brakes pulsating. When I dropped it off Tom Alcorn took a drive with me and said yep something wrong with rear brakes. Sure enough one of the calipers was locked up. Mike made it right new rotors and pads freed up the caliper at no cost. WhatA team up there or should I say family that’s how you get treated just like family. Oh and he had it done in half a day that’s A great plus. More
Louis did an incredible job of providing me information about what I was looking for in a new truck. He worked extremely hard to get me a great deal and something that I was comfortable with since this was about what I was looking for in a new truck. He worked extremely hard to get me a great deal and something that I was comfortable with since this was the first time that I ever went through the process of getting a new vehicle myself. He got me the exact truck that I was looking and I couldn’t not be happier. As a matter of fact when the lease is up on my mom’s car later on, my dad will be working with Louis to get my mom her new vehicle because he did such a great job with mine. Once again can’t say enough good things about him and the process. Extremely grateful for the opportunity to work with Louis and he did a great job. More
I had to take in my 2012 Fusion for airbag recall and they discovered I needed additional work done. And since the repairs added up to $1600 - I am really grateful for the credit card. they discovered I needed additional work done. And since the repairs added up to $1600 - I am really grateful for the credit card. More
Service manager Tom Alcorn took wonderful care of my truck and made a very bad Ford problem end extremely well. He kept me frequently updated and went above and beyond! My family and I will continue to truck and made a very bad Ford problem end extremely well. He kept me frequently updated and went above and beyond! My family and I will continue to bring our vehicles here solely because we trust Tom will continue to take care of us! Thanks Tom! More
Terry was wonderful. Made sure I knew how to use all the options on the car. He let me come back the next day to review some more features. Terry Placed follow up phone calls to see if I had further questi options on the car. He let me come back the next day to review some more features. Terry Placed follow up phone calls to see if I had further questions. This was a very pleasant purchase. Didn’t feel I was being taken advantage of- more felt like he asked me questions to find the right car for me. More
This is the Second time I have leased a vehicle at Klaben and the experience was great. Christopher Volk was great. He listened to what I wanted, and then showed me the perfect truck. Financing was a breeze and the experience was great. Christopher Volk was great. He listened to what I wanted, and then showed me the perfect truck. Financing was a breeze and in what seemed like record time I was out the door and enjoying my new ride.i highly recommend visiting Klaben and Christopher Volk More
Fast, Friendly service, nice not spending all day at a dealership! I test drove my truck, and was signing paper work, then driving home within a little over an hour! dealership! I test drove my truck, and was signing paper work, then driving home within a little over an hour! More
The staff was attentive and professional. Mario immediately addressed the possible problems and took notes about everything I needed checked and hopefully fixed. I was also getting a rental from Kl immediately addressed the possible problems and took notes about everything I needed checked and hopefully fixed. I was also getting a rental from Klaben but didn't have a current insurance card. Before I could get a picture of a card from my wife, Shelby already contacted my insurance and had all the paperwork in order. My loaner car was comparable to mine and was pleasantly pre-cooled for my convenience. The car was fixed to my great satisfaction. My mechanic couldn't identify a recurring, squeaky sound but Klaben team located the problem and fixed the driver side control arm. Such a relief. It was a great experience and the Klaben team definitely earned a future visit from me. More
Louis was very helpful and a pleasure to work with. He answered my questions and looked into my needs and concerns. I told him what I was looking for, and he made recommendations based on that informatio answered my questions and looked into my needs and concerns. I told him what I was looking for, and he made recommendations based on that information. More
Very positive experience. Great sales rep in Tim and Christine was great too! It was a very easy and smooth process, in and out the door in a few hours. Christine was great too! It was a very easy and smooth process, in and out the door in a few hours. More