
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Price of new vehicle right, really lowballed my trade in. They were told to remove breakaway switch from trade in, employee cut the plug off instead of pulling harness thru floor. This will cost me an addi They were told to remove breakaway switch from trade in, employee cut the plug off instead of pulling harness thru floor. This will cost me an additional 80.00 out of my pocket More
Great courtesy shown each and every time I need assistance. I am very pleased to take my car to Klaben. Mike , Mona and Joe Frence are super good at their job. Very friendly, service never takes long. Always of I am very pleased to take my car to Klaben. Mike , Mona and Joe Frence are super good at their job. Very friendly, service never takes long. Always offer to wash my car, and they send me off to the coffee and donut parlor, I love, watch some TV and boom I'm outta there. There have been several others that have taken care of me, I'm sorry I can't remember the others names, but you all are great at what you do, I thank you and wish you all a Merry Christmas. More
Awesome Oil Change They got me in when I wanted them to, then they held my car for me until I could return because I had a prior engagement. Mona is always helpful and f They got me in when I wanted them to, then they held my car for me until I could return because I had a prior engagement. Mona is always helpful and funny. Roscoe always checks in on me if he knows I’m there. Klaben is top notch and I’m glad I got my vehicle from them. More
Great service Went in for an oil change and Rosco and Mona really took care of me and provided exceptional customer service. I will be bringing my Ford into Klaben Went in for an oil change and Rosco and Mona really took care of me and provided exceptional customer service. I will be bringing my Ford into Klaben for all of my service and sales needs because Rosco Woodberry and Mona Crooks. More
Courtesy Each time I have taken my vehicle in, I am treated with courtesy and respect. Joe French, my service contact, listens and is always patient with my c Each time I have taken my vehicle in, I am treated with courtesy and respect. Joe French, my service contact, listens and is always patient with my concerns. I would highly recommend Klaben's service department to my friends. In fact, my youngest daugther purchased her car at Klaben and speaks highly of the service department. More
Quick and Easy The lease return and repurchase process was seamless. I was a little nervous going to a new dealership after using the same one for so long. Mike was The lease return and repurchase process was seamless. I was a little nervous going to a new dealership after using the same one for so long. Mike was very helpful, professional and courteous. I will definitely be returning to Klaben Ford, for any future transactions. More
Oil change I always get great service will dealing with the service dept. Mona is always courteous and very helpful in all aspects of her job, Thanks to all I always get great service will dealing with the service dept. Mona is always courteous and very helpful in all aspects of her job, Thanks to all More
Respect The service department at Klaben is always respectful and helpful. Whenever I bring my cars in, I have no problems getting quality, quick service. I The service department at Klaben is always respectful and helpful. Whenever I bring my cars in, I have no problems getting quality, quick service. I have used Klaben service for years without any issues. More
All about the customer I was in a bad spot with my old car. I had to finance negative equity and the payment was killing me. After leaning about their leasing promotion I st I was in a bad spot with my old car. I had to finance negative equity and the payment was killing me. After leaning about their leasing promotion I stopped by to see what they could offer me. The salesman's I worked with, Mike, heard me out and understood what I was trying to accomplish and he did everything he could along with fiance team to make sure I got the best deal possible that was in my best intrest and I ended up leaving with a brand new car that is saving me $100 bucks a month and no more negative equity! More

Great experience Great salesman. They helped out big time and made it an easy comfortable experience for finding the right vehicle. Looking forward to continuing a lon Great salesman. They helped out big time and made it an easy comfortable experience for finding the right vehicle. Looking forward to continuing a long lasting relationship with Ford. More