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Klaben Ford Lincoln
Kent, OH
14,812 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,812 reviews
March 18, 2019
Good experience Staff was very knowledgeable about the product. They were very accommodating to our time schedule as well as paying attention to detail. Are only comp Staff was very knowledgeable about the product. They were very accommodating to our time schedule as well as paying attention to detail. Are only complaint was it took three months to get our special order in More
by artsai787
Verified Customer
March 18, 2019
Lack of Care I really enjoy taking my car for service at ford service, but, the last few times I have come in, I bring my car early in the morning, and then give t I really enjoy taking my car for service at ford service, but, the last few times I have come in, I bring my car early in the morning, and then give them my vehicle for almost the whole day, at least 6hrs usually to do basic maitenance. Again, I brought my Ford Escape in this past Tuesday, dropped it off at 10, then said I needed it by 3. I received a phone call at 2:59 telling me what was wrong with my vehicle, lug nuts swollen and a leak somewhere, which is under warranty, as well as needing front breaks replaced. I would love to keep coming to your shop, but, if you cannot give my vehicle back at expected time, why keep coming back? More
by Becca.wetzel
Employees Worked With
Carli Ramage
March 18, 2019
Efficient and friendly staff- no pressure After visiting the Cleveland Auto show my wife and I decided to test drive several various manufacturers over the next several weeks. This was our fou After visiting the Cleveland Auto show my wife and I decided to test drive several various manufacturers over the next several weeks. This was our fourth test drive and without a question, our best. The Lincoln MKZ was the perfect car for us and the gentle education of the car's features sold us. Sales rep. Louis aka Wally, was the consumet host More
by TBurger
March 18, 2019
Class Act Roscoe never fails when it comes to customer service. He is willing to go the extra mile to keep his customers satisfied! He is always upbeat and v Roscoe never fails when it comes to customer service. He is willing to go the extra mile to keep his customers satisfied! He is always upbeat and very professional. More
by Cathy2K
Employees Worked With
March 18, 2019
Everyone at Klaben was very helpful. They were quick to get I am very happy with my purchase, and whatever questions or concerns I had was explained very well. Thankyou Klaben for making my car buying expiren I am very happy with my purchase, and whatever questions or concerns I had was explained very well. Thankyou Klaben for making my car buying expirence not stressful. More
by Aprilk
March 17, 2019
Great experience This is our 6th vehicle from the Klaben auto group. We will be back to lease more. Thanks for all the help and support. Thanks This is our 6th vehicle from the Klaben auto group. We will be back to lease more. Thanks for all the help and support. Thanks More
by jeffmarci
March 17, 2019
Excellent Experience This was our first experience purchasing a used vehicle. Nate was very helpful in guiding us to the correct vehicle for our needs. The customer servi This was our first experience purchasing a used vehicle. Nate was very helpful in guiding us to the correct vehicle for our needs. The customer service at Klaben is always excellent! We will be back for more! More
by fieds4
March 16, 2019
Great experience This was our second vehicle that we have leased through Klaben and they were excellent both times! They were very helpful to ensure we got the deal we This was our second vehicle that we have leased through Klaben and they were excellent both times! They were very helpful to ensure we got the deal we were looking for! Highly recommend! More
by Keith327
Employees Worked With
Daniel Peters, Nate Bryant, Denise Miller
March 16, 2019
Great service at Klaben Ford Service I have been getting my cars serviced at Klaben Ford for many years. I always get great service and everyone is always very friendly. I highly recommen I have been getting my cars serviced at Klaben Ford for many years. I always get great service and everyone is always very friendly. I highly recommend Klaben. More
by klmurphey5
March 15, 2019
Great experience with Doug Carter Doug Carter was great to work made the experience very easy would recommend him highly to anyone looking to purchase or lease Doug was amazing Doug Carter was great to work made the experience very easy would recommend him highly to anyone looking to purchase or lease Doug was amazing More
by Becky
Employees Worked With
Doug Carter
