Klaben Ford Lincoln

Purchase was Painless After viewing the vehicle I was interested in on your web site I made a phone call to your dealership sales. Mr. Tim Sterling answered the phone and a After viewing the vehicle I was interested in on your web site I made a phone call to your dealership sales. Mr. Tim Sterling answered the phone and after a brief conversation and a few text messages with this very knowledgeable, polite & basically a breath of fresh air salesman, I was SOLD! Jennifer Bowen in Finance was another very professional person that made my purchase as painless and quick as possible! Mr. Lewin had taken time out of his busy schedule to come by and introduce himself. Although we didn't interact very much I still think this was very nice of him to be present! I would highly recommend this dealership over a few in the 35 mile radius from my location!!!! More

Beautiful car for mom. When my elderly mother totaled her Mercury Marquis on an icy road 3 weeks ago, I knew it would be a difficult task to find a nice used car in her pric When my elderly mother totaled her Mercury Marquis on an icy road 3 weeks ago, I knew it would be a difficult task to find a nice used car in her price range. More difficult in that she wanted one within a week! Since Dave Mott at Klaben Ford had done such a great job in helping me to purchase my last two new F-150s, I knew he was the man to call to receive some wise counsel. When I go to Dave for advice; I am seeking help from a friend and not merely a sales associate. I began to tell him what kind of car we would like to find for her and he said he had the perfect car that had just arrived as a trade in. A 2007 Lincoln MKZ that is in beautiful condition and also within mom’s budget! As usual, Dave did everything possible to make this purchase a pleasant experience for us all. Mom has her “new” car and she is thrilled with it. She says she doesn’t know how to thank me; but all the thanks goes to Dave and Klaben team to assemble another positive vehicle purchase experience. You can expect to be treated as a friend when you visit Klaben Ford! Nice job Dave! More

Buying a used Ford Edge Our experience at Klaben Ford was great, Doug Carter was extremely helpful in our search for a vehicle. He was very professional and made sure the veh Our experience at Klaben Ford was great, Doug Carter was extremely helpful in our search for a vehicle. He was very professional and made sure the vehicle and deal we got was in our best interests. We would certainly recommend others to come to Klaben and ask for Doug. It was a very smooth process for us. More

Great new car purchase experience again. Went into Klaben to get a new car for my wife. Ended up getting one for her and one for me. They make the experience easy and comfortable. No typical Went into Klaben to get a new car for my wife. Ended up getting one for her and one for me. They make the experience easy and comfortable. No typical salesman, sales manager back and forth crap. Great price right off the bat. Service is outstanding. More

Great car buying experience Got into a great vehicle for the price that I wanted to be at! They worked with me and found something that would work for my budget. Got into a great vehicle for the price that I wanted to be at! They worked with me and found something that would work for my budget. More

Buying a third row SUV (Explorer!) Roscoe, Andy Bellian and Rich Klaben really worked with me to get me the best deal on the vehicle that I had chosen considering my circumstances. I ha Roscoe, Andy Bellian and Rich Klaben really worked with me to get me the best deal on the vehicle that I had chosen considering my circumstances. I have never seen more persistent and hard working people in my life. I left from there happy and comfortable with my decision. They did not give up on me, they worked and worked until IT WORKED! I will definitely be back! I will definitely refer them to others. Christine Klaben was quick, friendly and ahs gave me the information that I needed to know in detail. I had an awesome experience! Thank you all so much! More

They aim to satisfy customer Louis has been exceptional. Since the time that we emailed back and forth before I was sure that I would want to buy this car, he has been one of th Louis has been exceptional. Since the time that we emailed back and forth before I was sure that I would want to buy this car, he has been one of the few salesperson that i felt comfortable communicating with without being pressured to buy right away. He patiently answering question and even fairly recommended me to check out a great deal from another dealer that I brought up to him as this car's price was a bit high for my budget at the time. And when I didn't think this car would work out, He notified me and asked if I was still interested before they posted the new lowered price online. I have been very picky in what I want in a car and to have several things updated and cleaned, and Louis has bent backward to meet my need. He even replaced the USB port so that the car can have carplay, and he registered my email to the Lincolnway account so the app is ready to use. He drove the car to my mechanic that is an hour away because I would feel better if my mechanic looked it over. Above all, he is super easy to get in touch with! He responds almost immediately through countless emails and texts in these last few weeks. Although I didn't work much directly with James Stickler, I am sure he works hard as well in the background. Thank you also to service guys that cleaned the car, touched up the paints and replace the center storage piece and install accessory in my 'new' car The president also took time to email and ask how are things going While this dealer may not be where you can get the lowest priced vehicle of its kind out there, the convenience of ease of communication, friendliness, without being pushy or aggressive is totally worth it. Please give all of them a raise :- ) Again thank you again everyone for working with me and lead me to this purchase. Please check out their store. It's always nice to support your local business. Have a wonderful and blessed day! More

Good no high pressure sale tactics Friendly and curtious. No high pressures sale tactics. They worked as a team which I thought was a wonderful environment to work . Warm friendly atmos Friendly and curtious. No high pressures sale tactics. They worked as a team which I thought was a wonderful environment to work . Warm friendly atmosphere. More

Great place to go for a new car no matter the budget I loved working with people at klaben they worked with me every step of the way i now have a place that i can go to and never worry. I loved working with people at klaben they worked with me every step of the way i now have a place that i can go to and never worry. More

Great service! You can always can get an accommodating appointment, their lobby is welcoming, and the service reps are very nice! you can count on the work to be don You can always can get an accommodating appointment, their lobby is welcoming, and the service reps are very nice! you can count on the work to be done correctly too! More