Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 13,489 reviews
Great! I Had a great expierence! Branden & Louis went to work and did an awesome job getting the best deal! Will deff be back for my next jeep purchase! I Had a great expierence! Branden & Louis went to work and did an awesome job getting the best deal! Will deff be back for my next jeep purchase! More
Great experience They made purchasing a truck a comfortable and easy experience. Salesman was friendly and knowledgeable. Good selection of nice used trucks. Would def They made purchasing a truck a comfortable and easy experience. Salesman was friendly and knowledgeable. Good selection of nice used trucks. Would definitely buy from them again. More
Forever customer! I bought my first car from Klaben in 1983! Have bought from them ever since. My parents were Klaben customers and my grown children are customers! C I bought my first car from Klaben in 1983! Have bought from them ever since. My parents were Klaben customers and my grown children are customers! Customer loyalty is something they notice and make sure you get what you need. More
Superb diagnosis paid by extended warranty & loyalty link! Kim Wolfram, Service Advisor, did superb documenting what I discussed were things that did not seem normal and relaying it to technician. Upon diagno Kim Wolfram, Service Advisor, did superb documenting what I discussed were things that did not seem normal and relaying it to technician. Upon diagnosis and problem determined, Kim and Klaben team determined the repairs and car rental would be covered by extended warranty and loyalty link. Thank goodness!!! Otherwise I would probably be looking at over $ 1900. This is another reason, car buyers should get the extended warranty and loyalty link. Thanks to Kim Wolfram and Christine Klaben who made it possible to run it through my Ford Credit card. It has already paid for itself. More
My last experience was not so good. They made it right. After posting my last review, which was not very good, I was contacted by Klaben’s service department manager. He asked if he could make things right. After posting my last review, which was not very good, I was contacted by Klaben’s service department manager. He asked if he could make things right. I agreed, because as I had said before, everyone had been very kind and I really wanted to have a better experience. They kept my car for almost a week, gave me a loaner car, and stayed in touch with me about what was going on the entire time. That was very important. By staying in touch with me, I didn’t feel like I had been forgotten and let me know my car wasn’t just sitting there for no reason. After a few bumps with wrong parts sent (not Klaben’s fault) my car was returned to me. They cleaned it inside and out and the problem was fixed! I am so happy I went back. They did a great job! The service manager followed up with me the next business day to make sure all was good! THAT is customer service! Thanks for a much better experience! More
Great Attention to the Customer Nate was awesome and was able to sell us the car we wanted at a great price. We ordered the exact car we wanted. He was always in touch during the bui Nate was awesome and was able to sell us the car we wanted at a great price. We ordered the exact car we wanted. He was always in touch during the build and delivery. It all went smoothly. Jenn in the finance dept also got our loan and final purchase paperwork processed quickly and efficiently. They promised a good experience and delivered. More
Tim ( and Nate) was the nicest and kindest car salesman Tim (and Nate) was the nicest and kindest salesman I have ever worked with and I have bought a lot of cars in my young (lol) years.... he was a pleasu Tim (and Nate) was the nicest and kindest salesman I have ever worked with and I have bought a lot of cars in my young (lol) years.... he was a pleasure to work with and I look forward to many new cars from him in my future... he is an asset to your company.... Thank you Tom for your hard work to get me my awesome car.... More
As Usual Great Experience!! Once again Bob Paytas and Klaben Ford has gone above and beyond finding us the right car. We have been dealing with Klaben for at least 15 years and Once again Bob Paytas and Klaben Ford has gone above and beyond finding us the right car. We have been dealing with Klaben for at least 15 years and would not go any where else. The whole staff is always very welcoming and Mr. Klaben always takes the time to thank us for purchasing our car. Jennifer Bowen made the finance end of the deal go very smoothly. Klaben's staff is always friendly and also helpful front the time you walk in the door until you leave, even if your not their customer. Thank you Bob, Mr. Klaben and the Klaben staff for providing a very reliable dealership and makes us to continue to return too! . More
So Easy to buy Just purchased a new Explorer. The process was seemless. Our salesman, Nate Bryant searched to find the explorer with just the features we wanted. No Just purchased a new Explorer. The process was seemless. Our salesman, Nate Bryant searched to find the explorer with just the features we wanted. No pressure. Buying a new car was easy!!! More
LOF Experience I go to this provider because they are efficient, accomadating and honest. They review the various systems with me and make sure I understand any area I go to this provider because they are efficient, accomadating and honest. They review the various systems with me and make sure I understand any areas to keep an eye on. More