
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very easy to deal with! Originally contacted Tyler via their online internet department on a Sunday evening. I was surprised to actually hear back from him that same evenin Originally contacted Tyler via their online internet department on a Sunday evening. I was surprised to actually hear back from him that same evening when he replied to my questions. Not a typical bot as many other dealerships seem to use during closed hours. He was able to give additional information about the car and was also able to discuss prices via email and a follow up phone call. Drove the One hour to check out the car and purchased it. No surprises, no hidden last minute charges, and everything exactly as he said. One of the easiest car purchased I have made in my 50 years of buying new or used cars! Thank you! More

Amazing experience I went to this dealership just to get information about the Ford Focus since I had never driven one, and I had such an amazing experience that I came I went to this dealership just to get information about the Ford Focus since I had never driven one, and I had such an amazing experience that I came back that very same day and bought the car. Branden Johnson was so great at explaining everything about the car and was really honest about what it could and couldn’t do. I absolutely recommend the dealership. All the staff are pleasant and seem to truly enjoy their jobs. More

Shopping for a vechicle We have gone to Klaben for quite a few years and trust Terry to give us the service that we have become accustomed to . We enjoy working with him and We have gone to Klaben for quite a few years and trust Terry to give us the service that we have become accustomed to . We enjoy working with him and the Klaben team . Everyone that we have had contact with has been great. Christine makes signing all the paper work painless. More
Return customer Really enjoyed working with Nate Bryant he was helpful, listened to what I was looking for, knowledgeable about the product and features and very pati Really enjoyed working with Nate Bryant he was helpful, listened to what I was looking for, knowledgeable about the product and features and very patient with our toddler. More
Amazing yet again! At this point I probably sound like a broken record, but I have to continue to give credit where it is due. On one recent visit, I took my 2016 Ford E At this point I probably sound like a broken record, but I have to continue to give credit where it is due. On one recent visit, I took my 2016 Ford Explorer for service: (1) replace some missing door drain caps lost by the folks that oil sprayed my car, (2) oil change and maintenance, and (3) examine a small scratch on the front-right fender. Kim Wolfram, yet again, sets the standard of service excellence. 1 and 2 were handled no problem, but for 3, she, herself, procured the matching touch-up paint and patched it on her own. People, I have no words, none. I hope Mr. Klaben realizes what a true asset she is to his organization. I will take my vehicle nowhere else but to her. On a subsequent visit with my daughter's 2015 Ford Escape, yet again, Kim ensured the vehicle was mechanically safe for her return to college, but also thoroughly explained to her what happened, etc. I also wanted some Ford all weather mats for the cabin and trunk, which Kim made no big deal of and ensured we left with them in the vehicle. This is the way it is supposed to be, no muss, no fuss, just results. Klaben has this family as customers for life! More

Lovin’ my new Lariat! Once again, Dave Mott at Klaben Ford has met and exceeded my expectations when it was time for another new truck. Dave walked me through trading in m Once again, Dave Mott at Klaben Ford has met and exceeded my expectations when it was time for another new truck. Dave walked me through trading in my 150 XLT and came up with a deal on a beautiful 2018 Lariat that was just too good to pass up! Thanks Dave! You and the team at Klaben made this Black Friday a memorable one! Glad to be another guaranteed return client! More
Great Deal I've been leasing cars from Klaben for many years. This is my first SUV lease and love my new Escape! This was my first time working with Roscoe and I've been leasing cars from Klaben for many years. This is my first SUV lease and love my new Escape! This was my first time working with Roscoe and Bob and they were both very helpful and patient. Very pleased with the great deal I received at Klaben. More
New Continental From the first internet inquiry, my experience was exemplary. Tyler was outstanding, he has superior product knowledge and a very unpressured approac From the first internet inquiry, my experience was exemplary. Tyler was outstanding, he has superior product knowledge and a very unpressured approach. They made it “ultra easy” for a very busy professional to choose and purchase a new vehicle. This is what awarded them my business (well that, and a great deal)! The professionalism and personality of this dealership runs throughout; Denise made the signing process stress free and actually fun. You have earned a new customer and unlimited referrals. Thank you! More
Extra Effort to Correct a Mishap My car was brought in for what I thought was a minor repair of the intelligent access system. It turns out that I had a wiring issue. There were a f My car was brought in for what I thought was a minor repair of the intelligent access system. It turns out that I had a wiring issue. There were a few hiccups with getting the repairs completed, but the staff at the dealership was very professional (and apologetic) and we were able to get things handled to my satisfaction, despite the initial issues. Sean and Brandon were super helpful in resolving the issue. I very much appreciate their efforts. More
Very helpful and painless experience The Klaben Ford Lincoln Service Center was knowledge and efficient. They were honest and had my car back to me in 3 days. Very pleased! The Klaben Ford Lincoln Service Center was knowledge and efficient. They were honest and had my car back to me in 3 days. Very pleased! More