
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome experience I loved working with Nate Bryant during my lease trade-in. I had a lot of questions both before and at our appointment and he patiently answered each I loved working with Nate Bryant during my lease trade-in. I had a lot of questions both before and at our appointment and he patiently answered each one of them. Nate took the time to find the model that fit my needs instead of trying to push me into a car I didn’t want. Nate also made me feel comfortable enough to contact him in the future if a question or concern pops up. I would absolutely recommend Nate to anyone looking to buy/lease a new car. More
Ford Explorer XLT Great visit , great employees . Klaben and C.J. Really took care of us from showing us exactly what we were looking for ( I am picky) to being really Great visit , great employees . Klaben and C.J. Really took care of us from showing us exactly what we were looking for ( I am picky) to being really patient with our three year old daughter running around. When it came down to making my decision they helped me make my right choice and I couldn’t be happier. More
Great sales experience CJ was very patient and searched until he was able to find a vehicle which fit our wants and needs. Klaben had a great selection of vehicles and were CJ was very patient and searched until he was able to find a vehicle which fit our wants and needs. Klaben had a great selection of vehicles and were very easy to work with. Very pleasant experience. More
Less than perfect Went to quick lane for oil change and tire replacement. Tire pressure was set very high. Started a long road trip the next day and about 100 miles aw Went to quick lane for oil change and tire replacement. Tire pressure was set very high. Started a long road trip the next day and about 100 miles away the tire sensor came loose triggering alarm. After that noticed vibration. Stopped at quick lane in Kentucky to have sensor removed and tire rebalanced. Lost one half day of planned vacation. More
Fixing someone else's error I took my Lincoln to Klaben, where I'd purchased it, to check on an oil leak. A fast-change oil service I'd used two weeks before had not properly rep I took my Lincoln to Klaben, where I'd purchased it, to check on an oil leak. A fast-change oil service I'd used two weeks before had not properly replaced the oil filter. I lost all my oil. Fortunately the engine showed no signs of damage. But the leaking oil ruined an underbody piece - at a cost of $350. That's an expensive oil change. With Mike Brandvold's help and guidance, the oil change service agreed to pay for all repairs, saving me a great deal of money and pain. More
They got the job done after a little reasoning The service department manager Tom is great. They fixed my car and it looks great. Tom was very reasonable and helpful he worked with me using my exte The service department manager Tom is great. They fixed my car and it looks great. Tom was very reasonable and helpful he worked with me using my extended warranty to get both things fixed. Thanks again. More

A great time buying a car It was a pleasure to work with Mike and Christine to buy a car. The had all the answers to all our questions . Thank you It was a pleasure to work with Mike and Christine to buy a car. The had all the answers to all our questions . Thank you More

Great Experience! It was a pleasure to work with Louis. My daughter and I both bought a car. He was very patient, honest, and very engaging. It's only been a few da It was a pleasure to work with Louis. My daughter and I both bought a car. He was very patient, honest, and very engaging. It's only been a few days since we bought our cars, and Louis has contacted me to make sure that we were both still happy with our purchase. Everyone that I came into contact with was so courteous, friendly and knowledgeable. More
Thank you Tim Sterling! Purchasing a new car is never easy. So happy that Tim was able to answer all my questions since I have never owned a Lincoln before. Thank you Tim f Purchasing a new car is never easy. So happy that Tim was able to answer all my questions since I have never owned a Lincoln before. Thank you Tim for your patience! More
Mike is the best I was referred to Mike by one of the guys I work with. I went to Mike hoping somehow he could get me into a Ford Mustang GT that I knew I couldn't aff I was referred to Mike by one of the guys I work with. I went to Mike hoping somehow he could get me into a Ford Mustang GT that I knew I couldn't afford. He gave me a good "reality" conversation and he said that I will get my dream car someday when the time is right and not to give up on it. For the time being, he worked on finding me a car that was in the price range that I needed and that would be reliable to get me to my new job that starts in a few days. Just like the guy at work said, he worked his magic and found me a 2018 Ford Focus that was cheap, was in the color that I wanted my Mustang to be in, and had many of the bells and whistles that I wanted. It's not my Mustang but I am very happy with my new Ford Focus as my first car! Thanks again Mike!!!! More