
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Experience My husband and I have always had great experience with Bob Paytas at Klaben Ford. We had purchased two vehicles in the past from Bob and now we h My husband and I have always had great experience with Bob Paytas at Klaben Ford. We had purchased two vehicles in the past from Bob and now we have purchased our 3rd auto from Bob. Bob goes above and beyond to find the auto we are looking for. Bob always keeps in touch and always makes our visit at Klaben Ford comfortable. More
Quickly losing my faith in their service A new pan was installed under the transmission, without anyone even telling me and one of the screws that holds it up was not even attached so it was A new pan was installed under the transmission, without anyone even telling me and one of the screws that holds it up was not even attached so it was hanging under my truck. This is the second time, out of 6, that something was not completed on a routine oil change. The first was they forgot to tighten the lug nuts on one of my tires, after a rotation, so the tire was wobbling and almost came completely off. I'm getting very concerned with their service department and it's a shame because I really like the folks I deal with. More
Excellent Service and staff My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some issues beyond my control, Rich Klaben offered me some solutions to put me in a car that would work for me, not against me. Despite being outside of my warranty and despite the less-than-perfect condition my car was in, Mr. Klaben allowed me to trade in my car with no hassles. I was able to purchase a car that was perfect for me -- perfect fit, checked all the right boxes, and perfect price. I cannot say enough about my experience with Klaben Ford. The entire staff worked with me and my needs. Louis Polos and Chris Volk were patient with me and did not minimize what I found important in a vehicle. I felt that I received the personal attention everyone deserves when making a purchase like this. More

Excellent! Another excellent experience at Klaben! I can't say enough about the great customer service and smooth transaction today. Bob Paytas goes above Another excellent experience at Klaben! I can't say enough about the great customer service and smooth transaction today. Bob Paytas goes above and beyond to make sure his customers are pleased with their car and overall buying experience. Thank you! More
Chapter 13 We are in a chapter 13 bankruptcy and needed to replace an ending lease. We tried other dealerships and were given ridiculous quotes on old cars with We are in a chapter 13 bankruptcy and needed to replace an ending lease. We tried other dealerships and were given ridiculous quotes on old cars with the state max of over 25% interest. We were told to try speaking with Doug Carter at Klaben. He was AMAZING! We brought in all the information requested and were given an approved quote to submit to the court. 3 weeks later we went back (after court approval was supposed to be 6-8 weeks) we found the perfect car for our needs. Under budget AND with a lower down payment. They made this process seamless! Best vehicle buying experience i have ever had. Highly recommend this dealership no matter what your needs! THANK YOU! More

Dan Peters is the best! Have worked with Dan for years. Never been disappointed! He has bent over backwards to make sure everything was perfect. Thanks again, Dan! And tha Have worked with Dan for years. Never been disappointed! He has bent over backwards to make sure everything was perfect. Thanks again, Dan! And thanks to Mona for always making sure my car was in excellent condition! More
Great experience Chris volk was great super friendly I would definitely recommend him to any one looking to buy a car we will definitely be back again!!! Chris volk was great super friendly I would definitely recommend him to any one looking to buy a car we will definitely be back again!!! More
A great 20K miles service at Klaben Another outstanding job by Mike Brandvold. Mike and Mona Crooks once again gets our MKX in, serviced and back out the door in record time. Mona took Another outstanding job by Mike Brandvold. Mike and Mona Crooks once again gets our MKX in, serviced and back out the door in record time. Mona took care of us in Mike's absence at check out. What a team! It doesn't get any better. Spent some time with Sean Bradford, haven't seen him in years. We both recognized each other immediately. It's great to have Sean as part of the team at Klaben. More
Doug Carter Doug has now sold us our 4th car. Klaben all around is a great dealership, but Doug goes above and beyand. We will probably never go to another dealer Doug has now sold us our 4th car. Klaben all around is a great dealership, but Doug goes above and beyand. We will probably never go to another dealership, and if you get the opportunity to deal with Doug you are going to have a great experience!!! More

Klaben is the best customer service dealership Klaben Ford has the best customer service. The whole experience was fast courteous and very pleasant. Roscoe went out of his way to make sure everythi Klaben Ford has the best customer service. The whole experience was fast courteous and very pleasant. Roscoe went out of his way to make sure everything went smoothly. I would definitely recommend Klaben to anybody. More