
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New car They made sure I had a car when I walked out that dealship. They both were friendly with me and made sure I felt comfortable. Thanks guys! They made sure I had a car when I walked out that dealship. They both were friendly with me and made sure I felt comfortable. Thanks guys! More
Great and easy sales experience Experience was made super easy. Almost everything was practically done online or over the phone. I told Chris what I was looking for and he was able Experience was made super easy. Almost everything was practically done online or over the phone. I told Chris what I was looking for and he was able to find me a great car. More
service is great wait times are awful the service work preformed was great as usual. The wait time is way to long for the amount of work preformed. I really like the overall exsperience at the service work preformed was great as usual. The wait time is way to long for the amount of work preformed. I really like the overall exsperience at Klaben but something needs to be done about the slow service once the vehicle is in the hands of the techs More
Straightforward The service manager and customer service representative were both keeping me informed during my visit. They both took the time to explain what was nee The service manager and customer service representative were both keeping me informed during my visit. They both took the time to explain what was needed and why (using terminology I understood). Thank you for another pleasant visit. More
Great Service The Klaben service department staff is very professional. Mona was very helpful during my visit. My service was done in a timely manner. Great Servi The Klaben service department staff is very professional. Mona was very helpful during my visit. My service was done in a timely manner. Great Service. More
Best Service Department Ever I have been buying/leasing from Klaben for nearly 14 years. Every vehicle of mine goes back to Klaben for all of its service. My service advisor, Mona I have been buying/leasing from Klaben for nearly 14 years. Every vehicle of mine goes back to Klaben for all of its service. My service advisor, Mona Crooks, is friendly, efficient and an excellent representative of Klaben and the Ford Motor Company and I would recommend her most highly. She treats my car as if it were her own and I always trust her judgement regarding whatever my vehicle needs. I live 45 minutes from Klaben but I wouldn't consider taking my car anywhere else for service. More
Certified used car problem Certifying company went out of their way to resolve problem with rear brakes. Also spoke with Rich Klaben regarding experience and he also satisfied m Certifying company went out of their way to resolve problem with rear brakes. Also spoke with Rich Klaben regarding experience and he also satisfied my complaints. Took his time speaking with me which I really appreciated. Restored my faith in their dealership. Thanks so much. More
The BEST !!! This is our sixth vehicle purchase from Klaben Ford Lincoln. We have always had the good experiences with sales, finance and service. The 2018 Ford Fu This is our sixth vehicle purchase from Klaben Ford Lincoln. We have always had the good experiences with sales, finance and service. The 2018 Ford Fusion SE we purchased this time was handled by Ty Davis. He truly made this our best ever car buying experience. He went above and beyond making sure we got exactly what we were wanting. He was concerned for our needs, not just worried about making a sale. Ty took the time needed to find us the right car, answered every question we had to our satisfaction. A very friendly, knowledable and kind person. We also met James Stickler who made us feel like we were appreciated for being repeat customers. Jennifer Bowen prepared our finance paperwork in a friendly and fast manner which we greatly appreciated. Thank you to Ty Davis and James Stickler, JENNIFER Bowen and Klaben Ford Lincoln we love our new car. Douglas and Jan Donley More

Best car dealership I just wanna start off by saying Kalebn is the best . They are always so nice and helpful ! My finance and I have been loyal customers for 5 years now I just wanna start off by saying Kalebn is the best . They are always so nice and helpful ! My finance and I have been loyal customers for 5 years now and we will never go anywhere else ! If we ever have a problem they are doing whatever they can go make it right ! When you walk into Klaben you instantly feel like family and I think that’s one of the reasons I love Klaben . If your looking for a car and a great sales man please ask for Terry B! You will not be disappointed , I promise ! Also Jenn Bowen was so helpful and made sure she was very detailed with all the important info she was telling us! Thanks again Klaben for my new baby ! We love it 😊 More

My visit to the Klaben Ford Dealership was amazing Everyone working there was so professional and courteous, I absolutely love my 2018 Ford Escape.. My salesman JC Crawford was so patient with me, whil Everyone working there was so professional and courteous, I absolutely love my 2018 Ford Escape.. My salesman JC Crawford was so patient with me, while I was choosing the right vehicle for myself. Thanks again Klaben Ford. More