Klaben Ford Lincoln

Great customer service I was very pleased with the service that was excellent . The staff was great they answered every question I asked and explained more I will recommend I was very pleased with the service that was excellent . The staff was great they answered every question I asked and explained more I will recommend some of my friends/family More

Done on time! Car was done on time and fixed the first time! Mike Brandvold always provides excellent service. Brought it in first thing in the morning and it was d Car was done on time and fixed the first time! Mike Brandvold always provides excellent service. Brought it in first thing in the morning and it was done by noon! Great job! More

Excellent service staff The service staff was awesome as usual. We dropped off our car the night before for repair issues with the tailgate and the left passenger door handle The service staff was awesome as usual. We dropped off our car the night before for repair issues with the tailgate and the left passenger door handle. Early the next morning I was called and told my car was finished and ready for pickup. More

Very Satisfied Comforting clean dealership with the up most perfessional staff. Everyone was very experienced and made everything very easy and understanding. When y Comforting clean dealership with the up most perfessional staff. Everyone was very experienced and made everything very easy and understanding. When you walk in the employees make you feel and home and make the experience all about you More

Staff was awesome Salesman Gene Kellmeyer was very nice to work with made buying new vehicle a pleasure Jenn who did the final paperwork was every bit a pleasure as wel Salesman Gene Kellmeyer was very nice to work with made buying new vehicle a pleasure Jenn who did the final paperwork was every bit a pleasure as well looking forward to future buys More

Doug was fantastic! I live in Strongsville and this is the second car I've purchased from Doug, (2017 C-Max). My first purchase was following a bankruptcy and Doug was a I live in Strongsville and this is the second car I've purchased from Doug, (2017 C-Max). My first purchase was following a bankruptcy and Doug was able to get me into a quality car, (2011 Fiesta Hatchback), within my budget which I had thought impossible. I've recommended family and friends to him. My daughter and stepson were both first-time buyers and Doug helped them above and beyond to set them up with their cars. I will continue to go to Klaben and especially Doug, (my wife is looking at an Escape in the fall when her current Hyundai lease is up), for any future auto needs and will continue to recommend him to everyone I can. Christine in financing was wonderful in making this purchase as fast and painless as possible and worked with me to get my payment where I needed it to be even with the extended warranty! More

My service experience My visit was faster than I expected. My appointment was misplaced, but Cali got me in. The while experience was great! They always do a great job and My visit was faster than I expected. My appointment was misplaced, but Cali got me in. The while experience was great! They always do a great job and are always courteous. More

Always a pleasure Mike was great, answered all my questions, prompt responses, very knowledgeable, etc. I wouldn’t go anywhere else or work with anyone other than mike Mike was great, answered all my questions, prompt responses, very knowledgeable, etc. I wouldn’t go anywhere else or work with anyone other than mike. More

I have always had excellent service. Service has always been excellent. If I had questions or needed advice I have always received it. Everyone has always been friendly and very helpful Service has always been excellent. If I had questions or needed advice I have always received it. Everyone has always been friendly and very helpful and pleasant. More

Maintenance All went smoothly and work was completed in a timely manner. My concerns were taken care off and all who assisted me were very professional All went smoothly and work was completed in a timely manner. My concerns were taken care off and all who assisted me were very professional More