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Klaben Ford Lincoln of Warren

Warren, OH

Overview
Employees
Reviews
Vehicles
4.9
3,620 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,620 reviews

May 20, 2026

Went in for a recall to service dept. Courteous staff, quick service, and all is fine with my Ford Edge. What more could you ask for ? More

by CRAZYDAVELBS9749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026

Everyone was very courteous and pleasant and very nice to work with. We had a very good experience with everyone. More

by AJBISH2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026

It was great working with Niall. I had several things I asked Niall about and he handled them with ease. He was thorough and courteous. When my service was complete he went over t More

by RGAPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026

they replaced rear brakes. very bad shimmer in steering wheel when brakes are applied. service tech and valet didn't notice or comment. More

by Pjbowser13
Workmanship
Recommend Dealer
No
Employees Worked With
Mo Abdallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Klaben Ford Lincoln of Warren responded

Pat, Thank you for taking the time to complete a review of our company. We apologize for the poor experience you've described regarding your most recent pick-up and delivery event to service your vehicle. We performed the Works Package which includes the oil change and tire rotation. In addition, we replaced brake pads, the cabin filter and the air filter. After returning your vehicle, you discovered a shimmer in your steering wheel that was overlooked by our technician and our valet driver. This was a clear failure on our part. No excuses. Your feedback is valuable and will be shared with all the appropriate members of our team. This scenario will be used as a coaching lesson to help improve the guest experience. As we discussed on the phone, we value your loyalty and are committed to resolving this issue when we pick up your vehicle on Friday. Again, we apologize for your dissatisfaction. Thank you. The Klaben Leadership Team (330) 369-4444 Ext 113

May 08, 2026

I have never had a problem with Klaben. The pickup service is a great service to have. More

by SASHEELY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Showen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Cramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Vince Zingaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Killa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Abdallah
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026

This dealership is very professional. They get the job done in a timely manner. I waited for my car and it was a short wait. Wear a jacket in there, bit chilly!! More

by marclynn_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026

Both Niall and the Klaben family have always provided top notch customer service and consistently worked hard to meet all my needs! More

by bluepride27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026

Purchased my truck from Mike Urbania! He always makes the buying experience so easy! Would highly recommend Mike Urbania and Klaben Ford of Warren! More

by CHERIETHEPETANGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2026

Mo was very helpful while dealing with the service of my Escape and the return of my car. More

by baw117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2026

Person at service desk was borderline rude. Everything I discussed with him seemed to go one ear out the other. my tire pressure fault light turned on. One of my tires was at 90 psi Most More

by tyler.loychik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Won’t name employees
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Apr 28, 2026 -

Klaben Ford Lincoln of Warren responded

Tyler, thank you for taking the time to provide feedback of our company. We apologize for the poor experience you have described regarding your most recent visit to our dealership. We strive to effectively listen and communicate with each of our customers in order to best provide a positive guest experience. We clearly failed in this case. Your comments are taken seriously and shared with the appropriate members of our team in an effort to continuously improve the guest experience. In addition, we apologize for not properly ensuring your tire pressure and tire pressure sensors were accurately trained when rotating them in with your fifth wheel and tire. We are happy to resolve this issue either at our dealership or with our mobile service van at a convenient location for you. Again, we value your feedback and apologize for your dissatisfaction. The Klaben Leadership Team (330) 369-4444 Ext 802

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