Klaben Ford Lincoln of Warren

Worst car shopping experience I have ever had. I found the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal financing. Was told they were keeping a key incase the had to repo the car. Secondly they wanted five reference to contact for my loan. Completely embarrassing to have to explain to my family that I bought a car. I am absolutely disgusted with how that happened. After talking to a rep from auto loan they told me they did not need a key. That enraged me. I am beyond dissatisfied with klaben ford and how this sale went down. They were only interested in what made them the most money on the sale. The service department is klabens only saving grace. I took my 08 mkz to have the transmission looked at. John handled that, scott handled the new car I just bought. After owning the car 24hours it stopped blowing air. xxxxxxto the service guys who were up front and clear about what was happening. More

I have purchased and leased several vehicles from Klaben. Always was treated fairly and with respect. Chuck Potashnik was my salesman he is a great all around person. Always was treated fairly and with respect. Chuck Potashnik was my salesman he is a great all around person. More

Third car bought at Klaben and there sales and service department are top not notch. I recommend if you are looking for a deal, shop Klaben. department are top not notch. I recommend if you are looking for a deal, shop Klaben. More

I have dealt with several Ford dealerships around the valley. Klaben Ford in my opinion is by far the best, from the sales department to the service department. They are courteous, good listeners wanting valley. Klaben Ford in my opinion is by far the best, from the sales department to the service department. They are courteous, good listeners wanting to please their customers to keep there business! More

Needed an oil change for me 2018 Ecosport. Wait time was just enough for me to walk into the showroom and lease a 2020 Escape was just enough for me to walk into the showroom and lease a 2020 Escape More

You can't do better than Mike Urbania. I truly appreciated being valued as a customer. I got a great deal! He took the time to show me all the details on New Years eve, delivering the car to me appreciated being valued as a customer. I got a great deal! He took the time to show me all the details on New Years eve, delivering the car to me himself. Personal, knowledgeable, kind and professional attention. Why would I go anywhere else?! More

It was a cold, snowy, sloppy day when I visited Klaben Ford Lincoln of Warren to shop for a new vehicle. I know . . . I could have picked a better day to look around and test drive. But, they were offerin Ford Lincoln of Warren to shop for a new vehicle. I know . . . I could have picked a better day to look around and test drive. But, they were offering attractive markdowns, and I was worried that with such good deals, the colors I was interested in might be sold out if I didn’t make a move, regardless of the weather. I was greeted by Rich Cupp, a Sales and Leasing Consultant. Rich was genuinely friendly, easy-going, and helpful from the start. He wasn’t one of those stereotypic “pushy salesperson” types that . . . let’s admit it . . . we usually expect to encounter when walking in to a car dealership. Thankfully, Rich was sincere and relaxed. In fact, it appeared that everyone I encountered or observed in this dealership had the same, comforting demeanor. What a welcome way to start my car shopping experience! After all was said and done (from the sales and info portion, test drive, and final offer session with Rich . . . to the conclusion in the finance manager’s office with Nick Papantonakis) I drove away in a beautiful, new vehicle feeling super good about my purchase. The entire experience was very gratifying. I feel like I was treated very fairly from every angle with this dealership and can confidently recommend Klaben for your next vehicle purchase. The coffee’s good, too . . . and it’s free . . . so there! Thanks again, Rich, Nick, and the staff at Klaben Ford Lincoln of Warren! More

Everyone was nice I appreciated all the help mike was the best sales person I every meant he went over the truck with my husband and I. He explained everything in detail to us .I would definitely come back best sales person I every meant he went over the truck with my husband and I. He explained everything in detail to us .I would definitely come back to your dealership in the future. More

I have been coming here for 10 years for oil changes and repairs. They have always fixed it right the first time no need for a second trip. repairs. They have always fixed it right the first time no need for a second trip. More