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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,461 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,461 reviews

August 31, 2021

Michael went above and beyond to help me find the right vehicle! He took his time and made the process as easily as possible. I can’t thank him enough for all his help and support. I highly recommend Klabe More

by Abbylamancusa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
Sep 03, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at Klaben Ford of Warren! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2021

Dealerships like all business are about the people, employees. All my dealing with Klaben has been very nice and courteous people. The sales department, service department and parts department. Couldn’ More

by Rosie8453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Aug 31, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you so much for your positive comments about Klaben Ford of Warren! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

August 26, 2021

A 2 hour wait for an oil change is ridiculous. Also an elderly couple waited at the sametime with me to have air pressure check More

by rlopez721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to share your comments. We sincerely apologize for your poor experience. We value your feedback and need to know when we fail. We recognize some of the wait times have been excessive and are actively seeking to hire additional technicians in an effort to improve that situation. We appreciate your business and respect your time. We are sorry your visit was longer than expected.

August 21, 2021

I came in to have a dent in my drivers door removed. They were very helpful in contacting the company who does this work for them . It was taken care of the very next day. Your employees were friendly and e More

by PAJON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you!

August 14, 2021

Good People at Klaben. Best sales and service department anywhere. You can’t go wrong. They are very accommodating in every level of service throughout the entire group. More

by dsherock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Valesky, John Renier, Natalie Burk, Jim Bills
Aug 18, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a great day.

August 12, 2021

Jim Valesky has always been a straight shooter. He does what he says and gives you practical numbers before pulling your credit. I’ve purchased a couple vehicles from Jim and the purchasing experience is i More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Valesky, Nick Papantonakis, Natalie Burk, Ben Williams
Aug 13, 2021 -

Klaben Ford Lincoln of Warren responded

Hi Doug, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

August 09, 2021

Simply the best Ford dealership in the area. The service department is top notch. I truthfully don’t trust my cars to anyone else. Period. More

by JimW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Aug 15, 2021 -

Klaben Ford Lincoln of Warren responded

We are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 08, 2021

I had an excellent experience at Ford Klaben. Stacey at Ford was absolutely amazing. I will definitely be recommending Ford Klaben. And will definitely come back. More

by jamesangel0316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
Aug 15, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

August 07, 2021

Please no more requests for reviews. This is my 5th in three weeks. It has become redundant and quite frankly very bothersome. Obviously my first 5 did not register. No no More

by Lewnesp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Valesky
August 07, 2021

Outstanding dealership. They really know how to take care of their customers. If you are in the market for a car go to Klaben. MAke sure you go see Jim Velesky. He is the best car salesman you will ever go t More

by WWDAvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Valesky, John Renier, Nick Papantonakis, Rich Cupp, Ben Williams
Aug 08, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you for taking the time to leave us your response to Jim's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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