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4,702 Reviews of Klaben Ford Lincoln - Service Center
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July 29, 2021
Entire experience was Outstanding. Thank you. It was a minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated custome minimal amount of time to complete the job. Everyone was polite, friendly, professional, helpful, and courteous. Great attitude and treated customers like they valued their business. The building was clean and had great places to wait if needed inside and outside. I like the patio. I only had to wait to be picked up by rental car and that was minimal and the whole rental car was arranged by Klaben. More
by Rich B
Verified CustomerEmployees Worked With
Nick Johnson
Helpful July 29, 2021
I have had my cars serviced here numerous times over the years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with t years. Always a fantastic experience. Always treated like family by a professional, knowledgeable and friendly staff and always very pleased with the quality of their work and customer service. Thanks again Artie, Steve, Brandon, Nick and Mona!! More
by Saxgod
Employees Worked With
Other Employees :
Steve Workman, Nick Johnson, Brandon Brinko
July 28, 2021
Kim Wolfram is one of the best services person I ever met she is not only a great services person but she is also a good person that I can say has become a good friend over the years. she is not only a great services person but she is also a good person that I can say has become a good friend over the years. More
by Kimmiddaugh24
Employees Worked With
July 28, 2021
I think I got a very thorough repair. Someplace else would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and explained the repair that would be needed. Mona wrapped up the paperwork and was pleasant to work with. Who handled my original phone call to arrange the appointment? She was great. The cost was within my expected range. More
by DAVE_WMS
July 27, 2021
The dealership always takes care of my problems promptly. I have been a customer for many years and refer others to Klaben. Thank you for everything. I have been a customer for many years and refer others to Klaben. Thank you for everything. More
by MABDENT
Employees Worked With
Other Employees :
John Coleman-----5 Stars
July 27, 2021
The service staff as always friendly and efficient. The service department makes it easy to want to return for all my service work on my Ford vehicles. service department makes it easy to want to return for all my service work on my Ford vehicles. More
by IMSANDYZ
July 26, 2021
Buying vehicle was easy. Staff very friendly. Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the servic Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the service department is so busy. Called today for a routine service to car. Soonest appointment is two weeks out. My advice, think twice before purchasing maintenance package. More
by Steve
July 26, 2021
Kim is always so courteous and helpful. I always feel she is taking care of any concerns I may have and is checking on services I may need to have. she is taking care of any concerns I may have and is checking on services I may need to have. More
by BUCKEYEAL
Employees Worked With
July 25, 2021
As usual, I was met by the service advisor promptly and checked in without any undue pressure. Service was completed as requested and I was on my way. checked in without any undue pressure. Service was completed as requested and I was on my way. More
by parvin
July 24, 2021
Very pleased with the service It was completed on time and done Satisfactorily. It was completed within the time that I was told it would be done and was updated as necessary. and done Satisfactorily. It was completed within the time that I was told it would be done and was updated as necessary. More
by KENDUGBET
Employees Worked With
