Klaben Ford Lincoln - Service Center

The Klaben shop did fabulous work in repairing my Land Rover, and Artie - service manager - was affable and professional. It was a wonderful experience, and I felt as if the customer was valued and respec Rover, and Artie - service manager - was affable and professional. It was a wonderful experience, and I felt as if the customer was valued and respected. More

Always get excellent service. I am able schedule for the day and time that I want. Friendly and knowledgeable service associates. Quick service I usually wait and I am always kept well informed. day and time that I want. Friendly and knowledgeable service associates. Quick service I usually wait and I am always kept well informed. More

My experience was off the charts.. after leasing for years and decided to buy the transition couldn’t of been any smoother I think Brandon Johnson and Roscoe for all they did for me. We love our Klaban years and decided to buy the transition couldn’t of been any smoother I think Brandon Johnson and Roscoe for all they did for me. We love our Klaban family ❤️ More

Totally knowledgeable, professional & friendly! It was a recall and Kim explained everything about it. And that is fixed permanently so I didn't have to worry. I will be back as the occasions arise. recall and Kim explained everything about it. And that is fixed permanently so I didn't have to worry. I will be back as the occasions arise. More

Drove from the east of Cleveland to have my car serviced by Klaben Ford Kent. Such a great experience! Tyler in the Service Department was exceptional to work with! He was very thorough and service could by Klaben Ford Kent. Such a great experience! Tyler in the Service Department was exceptional to work with! He was very thorough and service couldn't have been any better! More

I felt I was being listened to. Everything was very clean. I appreciated occasional updates of the progress of the repair work. I would certainly recommend this place to my friends. clean. I appreciated occasional updates of the progress of the repair work. I would certainly recommend this place to my friends. More

They truly care about there customer from the service department to the sakes department. Kim is especially kind and considerate always. I would recommend the Klaben agency to all of my friends and famil department to the sakes department. Kim is especially kind and considerate always. I would recommend the Klaben agency to all of my friends and family More

Tyler, who helped me was great. They solved the problem quickly and they got me a loaner vehicle so I was not inconvenienced during the repair. Will continue to strongly recommend this dealership. quickly and they got me a loaner vehicle so I was not inconvenienced during the repair. Will continue to strongly recommend this dealership. More

I enjoy going to Quick Lane to have my vehicles serviced I have had work done on several vehicles. Some work not as good as I feel it could have been. I have discussed this one issue with Pat and hopefull I have had work done on several vehicles. Some work not as good as I feel it could have been. I have discussed this one issue with Pat and hopefully it can be corrected when the weather improves. This issue is on my 84 Cadillac Convertible. I rate him very high but it wont let me rate him More

Kim is very friendly, she listens well and is consultative. We trust that she is looking our for us and our vehicle. We would recommend St’s any time. consultative. We trust that she is looking our for us and our vehicle. We would recommend St’s any time. More