Klaben Ford Lincoln - Service Center

Great service I had a seatbelt safety issue in my car. Klaben got me right in and had it fixed in the timeframe they originally told me! Tyler was great, even offer I had a seatbelt safety issue in my car. Klaben got me right in and had it fixed in the timeframe they originally told me! Tyler was great, even offered to pick me up/drop me off at my place of employment when my car was being serviced. More

Very good!! Service was very prompt and the car was ready when promised. Personnel were knowledgeable and very courteous. I was very pleased with their responses Service was very prompt and the car was ready when promised. Personnel were knowledgeable and very courteous. I was very pleased with their responses to my questions. More

Piece of cake Tyler was very helpful and great at keeping me informed as to what was going on. While service worked on my car, I was able to get work done in the wa Tyler was very helpful and great at keeping me informed as to what was going on. While service worked on my car, I was able to get work done in the waiting area and enjoy a doughnut and coffee. More

Kept working until it was completely fixed "Repairs" got complicated, but the staff kept me in "loaners" , and kept me posted as to what was going on. Staff was committed to having everything d "Repairs" got complicated, but the staff kept me in "loaners" , and kept me posted as to what was going on. Staff was committed to having everything done right. More

Outstanding and personable service and support The entire team at Klaben are terrific! Very personable, professional, and strive for 100% customer service and satisfaction. Rich Klaben personally The entire team at Klaben are terrific! Very personable, professional, and strive for 100% customer service and satisfaction. Rich Klaben personally meets with customers and provided personable 1:1 service. Highly recommend the team at Klaben! More

Cootie Kim and the whole service staff work together to make every visit a great experience. They keep you updated on status of vehicle without you having Kim and the whole service staff work together to make every visit a great experience. They keep you updated on status of vehicle without you having to call them. Work completed when promised and they came and picked me up when I couldn't get a ride. More

you fixed it I asked you to fix my car and you fixed it. There's not much more to say other than Kim was great and nobody wants to spend money on car repairs but i I asked you to fix my car and you fixed it. There's not much more to say other than Kim was great and nobody wants to spend money on car repairs but if you do at least you treat people with respect. The last thing I need is to create another password. WHY? More

Recent service visit I had an intermittent problem with the air conditioning system on my 2014 F150. Kim was able to interpret my symptoms and record them on the repair or I had an intermittent problem with the air conditioning system on my 2014 F150. Kim was able to interpret my symptoms and record them on the repair order in terms the technician could understand. The repair was completed on time and for a reasonable price. More

Total professionals Arrived at Service Dep’t for 9am Saturday appt, which was moved back at Klaben’s request from 8:10 due to scheduling conflict. Since we were able to Arrived at Service Dep’t for 9am Saturday appt, which was moved back at Klaben’s request from 8:10 due to scheduling conflict. Since we were able to accommodate the change in schedule Klaben offered to pick up tab for oil change/tire rotate. Unexpected but totally appreciated! They called us the day before to ask so it was no big deal. I was greeted quickly by Mike Brandvold who asked if there was anything else to look at besides the scheduled work. My wife noticed what appeared to be unusual wind noise coming from inside car while traveling at highway speeds. After the oil change which was done quickly Mike sent an associate and me on the road to attempt to pinpoint the source without much success. We were out for probably 30 minutes. Steve (I believe) was very patient and helpful although we will need to come back so my wife can better explain the sound. I interacted with maybe 4 different associates and all genuinely very friendly. Way to go Klaben. More

Customer for life Brandon is top notch. Excellent service for the last 8 years! From repairing my Chrysler Crossfire to Lincoln MKZ he never fails to deliver. Recommend Brandon is top notch. Excellent service for the last 8 years! From repairing my Chrysler Crossfire to Lincoln MKZ he never fails to deliver. Recommend Klaben and Brandon to colleagues, friends and family. Thank you for providing top notch service for the past several years! More