Klaben Ford Lincoln - Service Center

Superior service From Wayne in the parts department to Mona and Sean in Service this interaction with Klaben Ford Kent has been fantastic. Its always a pleasure to see From Wayne in the parts department to Mona and Sean in Service this interaction with Klaben Ford Kent has been fantastic. Its always a pleasure to see true professionals at work and obviously Klaben has a professional team working here. Thank you for the repair of my sons (Kent State student) 2015 Ford Focus, you guys and Gals are Outstanding! More

Mario was very Pleasant, efficient and very professional. He is a real asset to Klaben Ford Lincoln auto group. I Would recommend Klaben service Dept. to anyone. professional. He is a real asset to Klaben Ford Lincoln auto group. I Would recommend Klaben service Dept. to anyone. More

The service was great, was on time to start and finished around the estimated time.would recommend this dealership to others and will buy my next vehicle from here. around the estimated time.would recommend this dealership to others and will buy my next vehicle from here. More

Mario was fantastic, found problem other lincoln dealership couldn’t , fixed it, runs great! They also have a better deal regarding detailing the vehicle in and out. dealership couldn’t , fixed it, runs great! They also have a better deal regarding detailing the vehicle in and out. More

Amazing - deliver beyond what you expect! When I had a question, I was able to address it with my sales person, he tried to solve it, involved the people that would fix it, and ultimately retu When I had a question, I was able to address it with my sales person, he tried to solve it, involved the people that would fix it, and ultimately returned my awesome vehicle exactly as they said they would. That would earn a person good marks. I have heard the radio slogan so many times over the years "Klaben- it's closer than you think" and we made the drive about 45 minutes. And I am glad we did. Will you believe that they went ABOVE and BEYOND? One day after my vehicle was back in my garage, with all service completed, Klaben called me to offer me something more. I was absolutely amazed by this, because now I can say that they deserve the GREATEST review. The fact that they actually went to lengths to make it really right, shows they are a great business, and even more: they are great people! Thank you to all the folks at Klaben who do your best and provide great experience for customers. More

Motorhome Service I was able to get a convenient appointment that was perfect for my schedule. The service personnel were friendly and listened to my concern. All were I was able to get a convenient appointment that was perfect for my schedule. The service personnel were friendly and listened to my concern. All were courteous and helpful. More

Good Service Oil change and block heater cord replacement. It took a little longer than expected due to a faulty replacement part (beyond their control). They di Oil change and block heater cord replacement. It took a little longer than expected due to a faulty replacement part (beyond their control). They did not charge for the oil change due to the extra time which i appreciated. More

Mike Brandvold is Awesome Mike always help me and he is so helpful he really cares about the customer and really works with you to get you car fix right. Mike always help me and he is so helpful he really cares about the customer and really works with you to get you car fix right. More

Outstanding Service Called to set up appointment - went perfect Follow-up notified before appointment notified day of appointment Car was finished in record time. Called to set up appointment - went perfect Follow-up notified before appointment notified day of appointment Car was finished in record time. Couldn't ask for better service More