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5,376 Reviews of Klaben Ford Lincoln - Service Center
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February 14, 2020
I’ve been here many times in the past with out issue, but this time was different. I brought in my Kia Sportage that I purchased from them for its first oil change and tire rotation. The oil change went fine this time was different. I brought in my Kia Sportage that I purchased from them for its first oil change and tire rotation. The oil change went fine, but they snapped a stud during the rotation. I was told it was over tightened and now needed to be replaced. I was charged for this even though they were the ones who over tightened it in the first place. This isn’t right and I personally feel it is a very shady business practice to charge for damage you caused. I’m seriously thinking of going elsewhere now for any service on my vehicle even though I’ve been coming here for over five years. More
by ERFAEHNER
Verified CustomerEmployees Worked With
Quick lane
February 14, 2020
Great service I had an airbag recall on my MKZ plus a few suspension repairs, they were all done within a timely period and now I'm on the road again. I had an airbag recall on my MKZ plus a few suspension repairs, they were all done within a timely period and now I'm on the road again. More
by presuttik
Employees Worked With
February 14, 2020
Fast, friendly and affordable service I wanted an option added to my vehicle and Klaben was able to do so quickly and affordably. I am really enjoying my new EcoSport. I wanted an option added to my vehicle and Klaben was able to do so quickly and affordably. I am really enjoying my new EcoSport. More
by Bookbug1125
Employees Worked With
February 14, 2020
Five Stars I brought my car in for a scheduled maintenance and the team provided me with some knowledge about my car and dealt with an issue that I was unaware I brought my car in for a scheduled maintenance and the team provided me with some knowledge about my car and dealt with an issue that I was unaware of at no additional cost. The complimentary car wash was a nice finish too, no pun intended. More
by Khaled Williams
February 13, 2020
Fixed in a jiffy I had been notified about a couple of recalls on F-250. Called Mike Brandvold he already new about everything got me in fixed a couple things and orde I had been notified about a couple of recalls on F-250. Called Mike Brandvold he already new about everything got me in fixed a couple things and ordered parts for one more. A week later parts came in he called me up got right in. Actually I couldn’t believe how fast he got me in. He handed over to Eric one of the best up there. Fixed it up right away. I can’t say enough about Klaben Ford they are the best around. While was picking up Sean Bradford came to make sure everything was good and to say hi it’s a great family atmosphere. More
by firegav
February 10, 2020
Awesome bunch I have been buying my vehicles from Klaben for years. The service team goes way above and beyond to make sure everything is working properly on my Fus I have been buying my vehicles from Klaben for years. The service team goes way above and beyond to make sure everything is working properly on my Fusion. I am in love with my car once again. More
by doedoe3928
February 09, 2020
Very good I am very happy with all the service and employees at Klaben ford. I have used their srvice department before and have been pleased every time. I am very happy with all the service and employees at Klaben ford. I have used their srvice department before and have been pleased every time. More
by GASGIRL19
February 09, 2020
Always a great experience! I wouldn’t take my car anywhere else for service and I wouldn’t see anyone, but Kim Wolfram in the service department. anywhere else for service and I wouldn’t see anyone, but Kim Wolfram in the service department. More
by nickj44224
February 09, 2020
I have been a longstanding customer of Klaben Ford for years because of the friendly and professional employees that work there in New, Used, Service And Collision Center. years because of the friendly and professional employees that work there in New, Used, Service And Collision Center. More
by sandyhengeli
Employees Worked With
Other Employees :
Terry Colbert
February 07, 2020
Great service that day. You have the cleanest facility that I have ever seen for a dealership / service department. Love the treats you offer to your customers. that I have ever seen for a dealership / service department. Love the treats you offer to your customers. More
by debrabliler
