Klaben Ford Lincoln - Service Center

excellent left with peace of mind that other dealer could not earn. great group of people to deal with. will return for next service for sure. left with peace of mind that other dealer could not earn. great group of people to deal with. will return for next service for sure. More

sirvice light came on The car service light came on in my new car. I am from out of state and went into Klaben with out an appointment. Mike the Service man took care of m The car service light came on in my new car. I am from out of state and went into Klaben with out an appointment. Mike the Service man took care of me and had my car in the shop and fixed in fast order. I wish the dealer ship I use back home had such a good service department. More

Great Service Kim and Joe were able to squeeze me into a tight schedule to repair a tire, which ended up needing replaced. I have been a long time customer of Klabe Kim and Joe were able to squeeze me into a tight schedule to repair a tire, which ended up needing replaced. I have been a long time customer of Klaben for service a vehicle purchases. Quality and caring staff bring me back every time. More

Received extraordinary customer service Brian and the team were courteous and took extra care while servicing my vehicle. I would highly recommend others to come to them for service. Brian and the team were courteous and took extra care while servicing my vehicle. I would highly recommend others to come to them for service. More

Safety check up for travel. I have been taking my car to Klaben Ford for several years because the quality of the work performed and the professionalism of the staff exceed expec I have been taking my car to Klaben Ford for several years because the quality of the work performed and the professionalism of the staff exceed expectations. The comfort of the waiting area and goodies is always a treat while I wait. A big Thank you to all the staff. More

great job I was rear ended and they were very nice, explained everything. they helped me with the rental and dealing with the other drivers insurance. my truck I was rear ended and they were very nice, explained everything. they helped me with the rental and dealing with the other drivers insurance. my truck looks great! More

Got my car trip ready I needed an oil change and I had heard a rattle. Got those both taken care of plus an alignment and lug nuts changed. I thought swollen lug nuts was I needed an oil change and I had heard a rattle. Got those both taken care of plus an alignment and lug nuts changed. I thought swollen lug nuts was ridiculous but it turns out is is real. It is hard on those of us who live in the states where salt brine is used to melt the ice and snow. Oh, the joys of living in northeast Ohio. Brandon Pritchett always does a great job explaining things. The waiting room is comfortable with snacks and drinks if you have to be there a long time. Great place to take my car for service I can trust. More

Great service as always. My service representative, Mario, is always very professional and courteous. They get the car in at time scheduled and get it back to me on a very tim My service representative, Mario, is always very professional and courteous. They get the car in at time scheduled and get it back to me on a very timely basis.. Tom Alcorn runs a great service department.. More

New car When we bought our new Ford Ranger we bought running boards through the dealership. They ordered the parts for us and installed them as promptly as t When we bought our new Ford Ranger we bought running boards through the dealership. They ordered the parts for us and installed them as promptly as they quoted. I love that place! Mona is awesome in the service department. Thank you once again. We will be back when the tonneau cover arrives. Mr. Klaben, Mike Cooney and Mona in the service department are why we continue to buy Ford products. Not to mention...the Ranger is very nice! More