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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,331 Reviews

5,331 Reviews of Klaben Ford Lincoln - Service Center

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April 14, 2025

Technician Dylan Becker was professional, personable, and on time. He completed the remote work as promised. Highly recommend! More

by sruedri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

My first service appointment since I purchased a car was effortless and painless the attendant that helped me was very helpful and informative More

by tsscott01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Gavin was thorough, friendly, and very attentive. My service visit ended up being quite a bit longer than expected but he kept me informed about it and even got me a gift card which got me a little f More

by steve.haren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Friendly, knowledgeable, helpful, courteously to everyone. I would recommend his to everyone. Thank you Lou More

by Lou_Gliozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

So happy with the work at Klaben. I feel confident the service dept. took care of my car, I had new tires, breaks, oil change, and detailed cleaning. . . they covered it all. Thank More

by debloughborough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Working with Tom their service manager, great experience. Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happ More

by Derek Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Wonder taking care of my car helpfully and cheerfully. Friendly nice nice nice nice nice More

by Andbbml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Gavin was on the ball and gave me updates regularly . He knew what was happening every time I called. He also called me when a new developmental happened. It was great service. More

by ttfranks952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Uzl II
April 08, 2025

Gavin was on the ball and gave me updates regularly . He knew what was happening every time I called. He also called me when a new developmental happened. It was great service. More

by ttfranks952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Uzl II
April 08, 2025

Always have a great experience at Klaben. Good people that treat customers as like they matter. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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