
Knauz Continental Autos
Lake Bluff, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 464 reviews
I would recommend Paul Kim over at Knauz any day. He's been so helpful in helping me pick a car and I felt great about the decision I made with his help. been so helpful in helping me pick a car and I felt great about the decision I made with his help. More
Juan took the time to go over all the features of the car so I felt comfortable driving the car. He explained everything with confidence and knowledge. so I felt comfortable driving the car. He explained everything with confidence and knowledge. More
Excellent place to buy and lease cars with lots of stock. I like the idea of having both BMW and Mercedes and the same dealership this helps me and making this these among these 2 wonderful car makers I like the idea of having both BMW and Mercedes and the same dealership this helps me and making this these among these 2 wonderful car makers More
I came in looking to lease a new GLE (SUV). I ultimately ended up with a beautiful AMG GLE. Initially dealing with everyone was great, until the day after I picked up the car and there was a snowstorm, and ended up with a beautiful AMG GLE. Initially dealing with everyone was great, until the day after I picked up the car and there was a snowstorm, and realized they had given me a car with summer tires in ***December in Chicago*** and NOBODY TOLD ME. I was sliding around like crazy and was really lucky I didn't have an accident. I GOT AN SUV IN CHICAGO, of course I want it for the snow! When I complained to the dealer their answer was "We assume when someone gets an performance car they know it comes with summer tires." But what about when someone gets a performance car for the first time? Then they tell me that all season tires for that wheel size are backordered for several months, so the remedy is I need NEW WHEELS with tires, they tried to charge me $3500 for this but I got them down to $2000. I swear if I would have known this I probably wouldn't have gotten the car. Not sure if its because I'm a woman, but I know about cars and feel like I was given the run around. I also never really got an apology for the situation, not what I expect when dealing with a luxury brand like Mercedes. I love the car itself but would think twice about purchasing/leasing from this dealer in the future. More
I have been a highly satisfied customer of Knauz and have bought several cars there. The sales team is terrific, in particular Peter Polanski. And so is the service staff. I trust the advice and input I get bought several cars there. The sales team is terrific, in particular Peter Polanski. And so is the service staff. I trust the advice and input I get from the General Manager Hans Kribbel. I highly recommend the dealership. Very honest, friendly, helpful, considerate and trustworthy team!! More
Strah Gostovic was absolutely stellar! His approach, communication skills and knowledge of the vehicle was top notch. He made me feel at ease immediately, his professionalism and sincerity were evident communication skills and knowledge of the vehicle was top notch. He made me feel at ease immediately, his professionalism and sincerity were evident from the start. I will definitely recommend him! More
My second purchase from Ryan/Peter this year! I do business with these folks because I am treated with respect, without any B/S. I would highly recommend buying your next MB from Knauz. business with these folks because I am treated with respect, without any B/S. I would highly recommend buying your next MB from Knauz. More
Excellent sales, financing and service! Peter was very helpful and professional in my used car purchase. The car was ready on time and perfectly detailed. The sale was 5 Stars all around! helpful and professional in my used car purchase. The car was ready on time and perfectly detailed. The sale was 5 Stars all around! More
Juan patiently and expertly showed and explained all the systems I could control from my seat. When we were done I felt I had enough knowledge to safely drive my new S560 and knew how to refresh my trainin systems I could control from my seat. When we were done I felt I had enough knowledge to safely drive my new S560 and knew how to refresh my training. Juan is certainly a valuable asset to Knauz. More
Knauz should be embarrassed to charge $459 for a battery change; and then quote $2000 for a new alternator. The person in the Service Department, who gave us the prices and quote, is named Michael Dube.. change; and then quote $2000 for a new alternator. The person in the Service Department, who gave us the prices and quote, is named Michael Dube.. Shame on Knauz for attempting to extort these funds from a older man in his 84th year! ML Marshall More