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Knauz Continental Autos

Lake Bluff, IL

4.6
464 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 464 reviews

May 14, 2020

Sales and Service Mercedes Benz Outstanding Sales force along with perfect leadership. Service dept. is outstanding as well and they truly care about the customers and trying to mak More

by Larry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Aleksich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben de Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Knauz Continental Autos responded

Hi Larry, thank you so much for writing to us about your experiences working with our sales and service staff. We're thrilled to hear that you always enjoy working with us, whether it's for the purpose of maintaining one of your vehicles, or purchasing a new one! Thank you for being a long time customer; we appreciate you giving us the opportunity to work with you throughout the years. We greatly appreciate your kind words and we're looking forward to your next visit!

April 23, 2020

Delivery during covid 19 pandemic This was our 2nd purchased vehicle through Knauz. We drive over 100 miles to because they provide us with the best customer service and fair pricing. More

by Vahid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Knauz Continental Autos responded

Hi Vahid, thank you so much for leaving this review. We're so glad to hear that you enjoy working with Peter and that he was able to make your purchasing experience as quick and easy as possible! We're so grateful for your loyalty to Peter and to Knauz; we can't express enough how much we appreciate your efforts to work with us! Thank very much for your kind words, your business, and your loyalty. Enjoy your new Mercedes and stay safe; we're looking forward to your next visit!

April 20, 2020

Excellent and easy to work with. Rigo A Paul was easy to work with and made the process fast with zero stress. Very professional and informative from the first email all the way until the en More

by Amaisonett234
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2020 -

Knauz Continental Autos responded

Hello Rigo, thank you for leaving your thoughts with us. We're so glad to hear that you had a good experience working with Paul and that he was able to make your purchasing process quick and stress-free! Thanks again for your business, as well as the 5-star rating! Congratulations on your new Mercedes-Benz; be safe and enjoy the car!

March 21, 2020

Excellent car lease experience Very good /excellent service. This Is a 4th lease from same dealer. Highly recommend .. Attention to customer needs, efficient and customer oriented More

by Agron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben de Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Knauz Continental Autos responded

Hi Agron, thank you for leaving this review and thank you for your loyalty to Knauz! We're so glad to hear that you enjoyed your fourth leasing experience with us and that we're able to provide the level of service you deserve across all of our departments! We greatly appreciate your feedback, as well as your business. Thanks again!

March 18, 2020

Ryan is true professional Ryan is a true professional with Mercedes He goes the extra mile and always makes things easy with purchase I have worked with him for years - More

by jcull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Knauz Continental Autos responded

Hi there, thank you for leaving your experience with us. We're extremely glad to hear that you always enjoy working with Ryan! We're also glad to see that Vijay was able to make signing the paperwork smooth and easy. Thanks again for your feedback; we'll be here to help with any of your Mercedes-Benz needs!

March 14, 2020

Great selection and excellent service Thank you Peter, Ryan and Vijay for making our buying experience smooth and enjoyable. We just love our new car and are looking forward for getting mo More

by Leo A.
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Knauz Continental Autos responded

Hi Leo, thank you so much for the five-star rating! We're so glad to hear that Peter, Ryan, and Vijay were able to provide such a great experience for you! Thank you very much for recommending us; we appreciate your feedback and we hope you enjoy your new Mercedes!

March 13, 2020

Always a great experience. Very accommodating to me and my kids. Seamless and painless process from the beginning and didn’t make me feel uncomfortable at all. More

by John Kim
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Mar 16, 2020 -

Knauz Continental Autos responded

Hi John, thank you for taking the time to leave us this review! We are so glad to hear that your whole purchasing process was smooth and enjoyable. We greatly appreciate your feedback and we're very much looking forward to your next visit. Thanks again!

March 09, 2020

Great service from Paul K. and Product specialist Juan V for answering my every question and breaking down every detail about my amazing new E63 AMG! More

by chmitchell17357
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Knauz Continental Autos responded

Hello there, thank you for your review. We're so glad to hear that you had a good experience working with Paul and Juan. Congratulations on your new E 63; such a sweet car! Thanks again for your feedback; we greatly appreciate it and we're looking forward to your next visit!

March 08, 2020

Peter was absolutely amazing to work with. We love our car. He was so helpful and knowledgeable. We will recommend him to anyone looking for a car. More

by carol.gray927
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Knauz Continental Autos responded

Hi Carol, thank you for your review. We're so glad to hear that you had a good experience working with Peter on your new Mercedes! Thank you for your feedback, as well as your recommendation. We greatly appreciate it and we're looking forward to your next visit!

March 06, 2020

Great Experience Stopped in to browse the 2020 Models and was greeted by a friendly salesman. He was not high pressure, did not disparage other makes, and was very q More

by Gina
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Wiegand
Mar 09, 2020 -

Knauz Continental Autos responded

Hi Gina, thank you for leaving such a thoughtful review. Providing a professional, yet low-pressure atmosphere is extremely important to us, so we're very glad that we could provide that environment for you. We appreciate your feedback regarding Billy; we will certainly pass it along and thank him for you! Thank you very much for recommending us to your friend. We hope to see you again soon!

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