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Knauz Continental Autos
Lake Bluff, IL
464 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 464 reviews
February 27, 2020
Great Service This is my 5th car from Knauz. Sales and service have always been great. Gary B. and Juan V. w/ Knauz Mercedes were particularly helpful. Gary was a g This is my 5th car from Knauz. Sales and service have always been great. Gary B. and Juan V. w/ Knauz Mercedes were particularly helpful. Gary was a great help getting the car and closing the sale. Juan knows his stuff and showed me all the cool new tech the car had to offer. Highly recommend. More
by J
February 23, 2020
Gary Bogart and the crew at Knauz provided great service and attention to detail. He was a pleasure to work with. Highly recommend. Would definitely buy from them again. and attention to detail. He was a pleasure to work with. Highly recommend. Would definitely buy from them again. More
by WGC
February 22, 2020
I have been visiting Knauz for regular maintenance for several years. I recently bought a new Mercedes and was extremely satisfied. From the all female sales and finance team, to the little touches in the several years. I recently bought a new Mercedes and was extremely satisfied. From the all female sales and finance team, to the little touches in the sales process - I was completely impressed!!! A straight forward, no nonsense approach, without wasting a whole day is always refreshing. Thank you to the entire Knauz team for making the experience fast, simple and painless. More
by zigs04
Employees Worked With
Other Employees :
Teresa Hokanson
February 20, 2020
Amazing, honest and superb! Peter is the real deal! He will make it happen and make it happen easily. He was a joy to work with! will make it happen and make it happen easily. He was a joy to work with! More
by D and G
Employees Worked With
February 17, 2020
Treated with courtesy and respect Peter was very professional. Juan and Vijay answered all of our questions. The whole purchase process was well organized in spite of the additional c Peter was very professional. Juan and Vijay answered all of our questions. The whole purchase process was well organized in spite of the additional complications of being an out of state buyer. More
by richard_oconnor2007
January 31, 2020
Quick, Easy, Strah was great Everyone was positive, they really made the process easy. I would definitely do business with them again. I leased a new car and was in and out of the Everyone was positive, they really made the process easy. I would definitely do business with them again. I leased a new car and was in and out of there in under 3 hours. More
by akussler47
January 29, 2020
Positive purchase experience Real pleasant purchase experience, Paul in Sales, Vijay in Finance, and Juan in Tech Support, would recommend this dealership highly, particularly if Real pleasant purchase experience, Paul in Sales, Vijay in Finance, and Juan in Tech Support, would recommend this dealership highly, particularly if you live in the Northshore More
by robertsonbill15
January 21, 2020
Great experience with Gary Gogart at Knauz I bought my 2020 Mercedes GLC with Gary Bogart recently. What a great experience! Gary was professional, friendly and Knowledgeable. We bought a car m I bought my 2020 Mercedes GLC with Gary Bogart recently. What a great experience! Gary was professional, friendly and Knowledgeable. We bought a car meeting all our requirement and expectations. It was a truly pleasant experience! I know where I will buy my next car and will refer all my friends who need a car. More
by pyin2002
Employees Worked With
January 20, 2020
Straight forward and easy to get a deal done! Had a great experience with Knauz. The pricing was up front and competitive, the process was quick and easy! I will recommend them to others and be ba Had a great experience with Knauz. The pricing was up front and competitive, the process was quick and easy! I will recommend them to others and be back when we need our next car! More
by ChrisD
January 14, 2020
Simply excellent service Both Ryan Herbig and Peter Polanski were incredibly helpful when I leased my new Mercedes-Benz from Knauz. I have been working with them for many year Both Ryan Herbig and Peter Polanski were incredibly helpful when I leased my new Mercedes-Benz from Knauz. I have been working with them for many years, now, and have always been impressed with their professionalism. They are both willing to go the extra mile to make every experience with Knauz a positive one, and they are both a credit to Knauz Motors. More
by Jbrown
