Lexus of Chattanooga

Lexus of Chattanooga responded

We're honored to have earned your trust and loyalty as a repeat customer at Lexus of Chattanooga! Knowing that you've chosen us for your last three vehicles speaks volumes about the comfort, dependability, and quality of service you've experienced with us. Providing top-notch vehicles and excellent service is at the core of what we do, and we're thrilled that we've been able to meet your expectations time and time again. Thank you for your continued support, and please know that we're here to assist you with anything you may need in the future. Whether it's maintenance, upgrades, or exploring new models, our team is dedicated to ensuring your satisfaction every step of the way. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you for many more years to come!

Lexus of Chattanooga responded

We are genuinely touched by your kind words and the trust you've placed in Lexus of Chattanooga. Your appreciation for our dealership and the upcoming move to a new location warms our hearts. It's our commitment to continuously improve and provide an even better experience for our valued customers. Ralph Paty is indeed a treasure to our team, and we're thrilled to hear about the stress-free and satisfying experiences he creates for our customers. Your confidence in him and our dealership is the highest praise we could receive. As we transition to our new facilities, we are excited about the enhanced services and opportunities it will bring to serve you better. We look forward to continuing to assist you with finding that perfect Lexus and ensuring it stays in pristine condition for years to come. Feel free to reach out to Ralph Paty or any member of our dedicated staff for anything you may need. Your satisfaction is our top priority, and we can't wait to welcome you for your next car purchase. Thank you again for your kind words, and we eagerly anticipate the opportunity to serve you in our new location.

Lexus of Chattanooga responded

We are delighted to receive your wonderful feedback about the great service experience you had at Lexus of Chattanooga. Our team takes pride in delivering fast, easy, and pressure-free service to ensure our customers have a seamless and enjoyable experience. Your kind words about everyone being super helpful and the absence of any pressure mean the world to us. It's our priority to create a comfortable environment where you feel valued and respected throughout your visit. We sincerely appreciate your trust in us, and we look forward to providing the same exceptional service in the future. If there's anything more we can assist you with, please don't hesitate to reach out. Thank you again for choosing Lexus of Chattanooga, and we can't wait to welcome you back!

Lexus of Chattanooga responded

We are overjoyed to hear about your fantastic car buying experience at Lexus of Chattanooga over the weekend! Your detailed account of the seamless process, from the test drive to the trade-ins and interactions with our team, warms our hearts. Wade, Josiah, and Allie are thrilled to have been part of your journey, ensuring transparency, honesty, and a customer-centric approach. Your satisfaction and comfort during the process are of utmost importance to us, and we are delighted that you felt your business mattered. The fact that you, your husband, and your 17-year-old son have chosen to do business with us in the future is the highest compliment we could receive. We appreciate your trust and look forward to providing exceptional service for years to come. And of course, who can forget the sweet touch of cookies and mousepads! It's the little things that make a big difference. Thank you again for choosing Lexus of Chattanooga. We can't wait to welcome you back whenever you need assistance.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with our team at Lexus of Chattanooga! We're thrilled to hear that our staff provided excellent service, showcasing professionalism and a customer-oriented approach. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back in the future and truly appreciate any recommendations you make. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels until we have the pleasure of serving you again!

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for sharing your positive experience in purchasing a 2024 Lexus RX 350 from Marc Bales at Lexus of Chattanooga! We're thrilled to hear that Marc was an awesome and delightful salesman, making your buying experience easy and pleasant. It's wonderful that Justin in financing and Jackson explaining the car's features contributed to a simple and painless process. We appreciate your recommendation, and we're glad Allie's friendly introduction added to your overall satisfaction. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for sharing your positive experience working with Fred! We're delighted to hear that he was easy to work with, pleasant, and not pushy. It's great to know that his awesome personality made your business interaction enjoyable. We appreciate your kind words, and if there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and are grateful for the opportunity to serve you. We look forward to any future interactions with you!

Lexus of Chattanooga responded

Thank you for sharing your exceptional car purchasing experience with us! We're thrilled to hear that Michael's candid professionalism, knowledge, and demeanor exceeded your expectations. Kudos to Wade, Justin, and Jackson for going above and beyond, staying after hours to complete the sale and ensuring you were familiar with the car's technology before leaving. Your kind words about the entire team's accommodation, fairness, and thoroughness mean a lot to us. We're honored to have provided you with the best car purchasing experience of your lives. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga! We're thrilled to hear that Fred Fortson was able to find the specific vehicle you wanted. It's great to know that everyone was friendly and helpful throughout the process. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We appreciate your trust and look forward to serving you again in the future!