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Lexus of Chattanooga

Chattanooga, TN

4.9
1,438 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,438 reviews

August 19, 2026

Thank you Andrea and Cody for my recent service experience. I will be back soon to visit the A team. Jimmy More

by Baronfly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Skipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Lexus of Chattanooga responded

Jimmy, thank you so much for the 5-star review! We’re glad Andrea and Cody made your recent service visit such a great experience. We love hearing that you’ll be back to see the “A team” again soon. We truly appreciate your trust in Lexus of Chattanooga!

August 18, 2026

The drive from Nashville to Chattanooga was well worth the time and money. Ralph Paty made the car shopping experience less stressful and fun! Ralph is quite the car salesperson, his years of experience s More

by jws
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Lexus of Chattanooga responded

Thank you so much for making the drive from Nashville and for sharing such a wonderful review! We’re thrilled to hear Ralph Paty made your car-buying experience relaxed, enjoyable, and pressure-free. His experience and genuine care for his guests truly show, and we’re fortunate to have him on our team. It means even more to hear that you plan to return to Lexus of Chattanooga for your service needs. We sincerely appreciate your trust and look forward to welcoming you back!

August 07, 2026

This is very much professional. Everything was so easy. I will definitely recommend this dealership to others. I was very much please with everything. The salesman was top notch ver More

by mrjone1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re delighted to hear that your experience with Lexus of Chattanooga was professional, easy, and enjoyable from start to finish. We especially appreciate your kind words about your salesperson and are glad they provided the top notch service you deserved. Thank you for your recommendation and for choosing Lexus of Chattanooga. We truly appreciate your trust in us!

August 06, 2026

Great experience with Lexus of Chattanooga. I wanted a particular car/features and Tommy Tsilionis delivered. I was fortunate I could wait for what I wanted. Once agreement was made, Tommy kept More

by ddscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Tsilionis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Jackson
Aug 12, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing such a thoughtful review! We’re thrilled to hear Tommy Tsilionis took such wonderful care of you throughout the entire process. From keeping you informed while you waited for the exact Lexus you wanted, to personally delivering your new vehicle to Alabama after your husband’s surgery, Tommy truly went above and beyond. We also love hearing that Chloe Jackson’s welcome and update videos added a special touch along the way. That kind of personal care is exactly what we want every guest to feel from Lexus of Chattanooga. Thank you for your trust, your recommendation, and for allowing us to be part of such an important purchase. We wish you and your husband all the very best and hope you enjoy every mile in your new Lexus!

August 05, 2026

I had a great experience from contacting the dealership to test driving the vehicle, financing and follow up. I had an issue with my Lexus and the issue was resolved in a day which included ordering the More

by Pontiacgto70
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re grateful to hear that your experience with Lexus of Chattanooga was exceptional from your first contact through the purchase, financing, and follow up. We’re especially glad our team was able to resolve the issue with your Lexus so quickly and keep you taken care of along the way. Your words about being treated with respect and kindness truly mean a great deal to us. Thank you for trusting Lexus of Chattanooga. We look forward to serving you for many years to come!

August 04, 2026

Fred Fortson is an excellent salesperson, very cordial, answered all our questions, did not pressure us. We would use him again. More

by Z and T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re delighted to hear that Fred Fortson provided a cordial, knowledgeable, and pressure free experience. Taking the time to answer every question and making sure our guests feel comfortable is exactly the experience we strive to provide at Lexus of Chattanooga. We truly appreciate your trust in Fred and our team, and we look forward to welcoming you back!

August 03, 2026

John is excellent in the service department. They always keep my car in perfect order and always have a loaner car if I need it. Would not take my car anywhere else for service. More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Lexus of Chattanooga responded

Jonathan, thank you so much for the wonderful review! We are delighted to hear that John consistently provides excellent service and helps keep your vehicle in perfect order. We are also glad our loaner vehicle service has made your visits more convenient. Your trust and loyalty mean so much to everyone at Lexus of Chattanooga, and we look forward to caring for your vehicle for many years to come!

August 01, 2026

Great experience from beginning to end! The salesman, Ralph Paty, did a great job ensuring that I was happy with every step of the process. More

by vealhcrystal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Lexus of Chattanooga responded

Crystal, thank you so much for the wonderful review! We are delighted to hear that Ralph Paty made your experience enjoyable from beginning to end and ensured you were happy throughout every step of the process. We truly appreciate you choosing Lexus of Chattanooga and look forward to serving you again!

July 31, 2026

Professional, knowledgeable and very easy to work with! Fred was very down to earth. If anyone is looking for a vehicle, you need to contact Fred! He will hook you up! More

by joandhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Lexus of Chattanooga responded

Joan, thank you so much for the wonderful review! We are delighted to hear that Fred was professional, knowledgeable, down to earth, and so easy to work with. Your enthusiastic recommendation means a great deal to Fred and everyone at Lexus of Chattanooga. We truly appreciate your support and look forward to serving you again!

July 29, 2026

Ralph was great to work with! He was very informative and answered all of my questions. He was diligent in finding the car we wanted and even out a now in it for me. We will de More

by Meleahmeadows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Lexus of Chattanooga responded

Meleah, thank you so much for the wonderful review! We are delighted to hear that Ralph was informative, answered all your questions, and worked diligently to find the Lexus you wanted. We love that he added a special touch to make the experience even more memorable. We truly appreciate you choosing Lexus of Chattanooga and look forward to helping you again in the future!