Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Chattanooga
Chattanooga, TN
1,454 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,454 reviews
September 11, 2026
Robbie was incredible! So sweet and prompt with everything. I'd go back for every vehicle in the future for sure. 10/10 experience and would recommend to anyone in the mark So sweet and prompt with everything. I'd go back for every vehicle in the future for sure. 10/10 experience and would recommend to anyone in the market for a new car! More
by hannahcole0109
September 10, 2026
Made the process extremely easy. Extremely nice, courteous, and on the spot to answer questions. Will definitely do more business with them. Extremely nice, courteous, and on the spot to answer questions. Will definitely do more business with them. More
by Industryinstall
Employees Worked With
September 09, 2026
Madison was very knowledgeable and pleasant to work with. She was extremely professional and answered every question we had. I would recommend her to my friends. She was extremely professional and answered every question we had. I would recommend her to my friends. More
by luvmyacer
September 08, 2026
Purchasing through Madison was an exceptional experience. I am not easy to please when making a major purchase but thanks to Madison being very responsive and always providing timely updates it was a plea I am not easy to please when making a major purchase but thanks to Madison being very responsive and always providing timely updates it was a pleasant experience. No pressure from finance on optional maintenance plans when finalizing the purchase. I was respected as a prospective client. Madison went out of her way to locate the exact color and trim that I wanted Highly recommend her and the dealership. The only negative was the low ball trade offer on my older vehicle that I sold privately for several thousand than trade offer More
by Mfdems
September 08, 2026
This was not easy for me. There were tears, actually, but Lexus of Chattanooga really took fantastic care of me! I am beyond thankful for Madison and Nathan (I think that was There were tears, actually, but Lexus of Chattanooga really took fantastic care of me! I am beyond thankful for Madison and Nathan (I think that was his name in financing)! Thank you for everything! I really love my car! More
by garrettsarah93
September 01, 2026
My Service Advisor was great! The customer waiting area is very subpar compared to others I have been in; in Florida and Ohio. The customer waiting area is very subpar compared to others I have been in; in Florida and Ohio. More
by taberterry2010
Employees Worked With
August 31, 2026
We had the pleasure of working with Madison Messer. She made the process so easy. My family highly recommends her! She made the process so easy. My family highly recommends her! More
by terrystevens.law
August 31, 2026
I had a fantastic experience buying my car here, and I owe it all to David Guffey . Lexus of Chattanooga was the first to respond to a price quote from consumer reports when I started looking for a new ca owe it all to David Guffey . Lexus of Chattanooga was the first to respond to a price quote from consumer reports when I started looking for a new car. When our local dealership didn't have the color selection I wanted, I worked with David who found the color type I wanted, was incredibly knowledgeable, and completely transparent about the pricing and options for transfer. There were no hidden fees or gimmicks. If you are looking for a smooth, honest car-buying experience, ask for David Guffey. More
by wilson
Employees Worked With
August 30, 2026
Robbie Bales was great to work with. Attentive, honest and best of all not pushy Attentive, honest and best of all not pushy More
by Julie.b.adkinsJulie
August 29, 2026
Our experience with Lexus of Chattanooga was awesome. Robbie hooked me up with beautiful NX 300. Go my and see them they do you right. Robbie hooked me up with beautiful NX 300. Go my and see them they do you right. More
by wiggles1972
Employees Worked With
