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Lexus of Chattanooga

Chattanooga, TN

4.9
1,397 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,397 reviews

June 11, 2026

Awesome Experience! Fred Fortson was wonderful to work with. Lexus of Chattanooga made the process of purchasing a vehicle quick and easy! More

by Lyndsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Fortson
Jun 22, 2026 -

Lexus of Chattanooga responded

Lyndsey, thank you so much for the wonderful review! We’re thrilled to hear you had an awesome experience and that Fred Fortson made your vehicle purchase quick and easy. We truly appreciate you choosing Lexus of Chattanooga, and we hope you enjoy your new vehicle!

June 11, 2026

Ryan Kennedy was an absolute lifesaver during our trip from Naperville to Orlando. When our vehicle’s exhaust system unexpectedly broke down, we were worried that our journey might come to an end. Ryan to More

by Accord19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing this incredible review! We’re grateful to hear that Ryan Kennedy was able to help during such a stressful situation while you were far from home. His care, professionalism, and willingness to go above and beyond are exactly the kind of service we strive to provide at Lexus of Chattanooga. We’re so glad you were able to safely continue your trip and complete your journey with peace of mind. Thank you for trusting us, and safe travels!

June 09, 2026

Helped me out as soon as I was in the door. Great guy to talk to and helped me out to get a great deal for myself. Happy to have met him, hope he's your salesman! More

by Aidan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Aidan, thank you so much for the wonderful review! We’re thrilled to hear you were helped right away, enjoyed the conversation, and felt great about the deal you received. We truly appreciate you choosing Lexus of Chattanooga and hope you enjoy your new vehicle!

June 08, 2026

I had a great experience purchasing my vehicle from this dealership. The staff was friendly, professional, and made the entire process smooth and stress-free. They answered all my questions and were transpa More

by ecarwile
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience! We’re thrilled to hear that our team made your vehicle purchase smooth, stress-free, and transparent from start to finish. We truly appreciate you choosing Lexus of Chattanooga and hope you enjoy every mile in your new vehicle!

June 08, 2026

They are always very courteous and thorough when servicing my vehicle. I appreciate their personalized care and attention to detail. More

by jvscs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re grateful to hear that our team continues to provide courteous, thorough service with personalized care and attention to detail. We truly appreciate your trust in Lexus of Chattanooga and look forward to serving you again!

June 05, 2026

Excellent dealership experience, friendly staff, quick service, fair pricing, and overall very professional environment. Highly recommend! More

by Courtneykrajesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Courtney, thank you so much for the wonderful review! We’re thrilled to hear you had an excellent experience with our friendly staff, quick service, fair pricing, and professional environment. We truly appreciate your recommendation and are grateful you chose Lexus of Chattanooga!

June 04, 2026

From the minute we walked in, this dealership made us feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the on More

by swyrick06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Sadek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

swyrick06 responded

From the minute we walked in, this dealership made us feel right at home. There was no pressure, no rushing, and no feeling like we were just another sale. Everyone was friendly, but Ralph Paty is the one who really made the whole experience stand out. Ralph treated us with genuine respect from the start. We asked to look at several different Lexus RX 350 AWD models, and he never once acted bothered or impatient. He insisted on bringing the requested vehicles to us in the shade so we would not have to walk in the sun and heat. He opened every vehicle, explained things in a way that made sense, and made sure we had all the time we needed. You could tell he actually cared about helping us find the right one, not just pushing us into something. What meant the most was how he made us feel like we mattered. He listened, he paid attention, and he went out of his way to make sure we were comfortable with every step. That kind of service is rare these days, and it says a lot about both Ralph and the dealership. We left feeling confident, appreciated, and happy with our decision. If you want to be treated like family and work with someone who truly looks out for you, ask for Ralph Paty. This dealership has earned our trust. We are telling family and friends about this dealership and Mr. Paty and our new Lexus! Stuart and Jennifer Wyrick, Luttrell, TN.

June 02, 2026

Extremely fortunate to have Fred as a salesman. Professional, experienced, and has integrity. After I bought my vehicle, he was there to help me after the fact with any concerns. Lexus does the rig More

by Vlad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Vlad, thank you so much for sharing such a thoughtful review! We’re thrilled to hear that Fred provided a professional, experienced, and trustworthy experience before and after your purchase. Taking care of our guests beyond the sale is very important to us, and we’re grateful to know that stood out to you. Thank you for choosing Lexus of Chattanooga. We look forward to serving you again!

May 30, 2026

Customer service was EXCELLENT! Loved how knowledgeable, helpful, & friendly Alex was. Technicians that worked on my car did an AWESOME job! Car ride is smoother and more efficient. More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Lexus of Chattanooga responded

Thank you so much for the wonderful review! We’re thrilled to hear that Alex provided excellent customer service and that our technicians did such an outstanding job on your vehicle. We’re especially happy to know your car is riding smoother and that the wheel repair turned out amazing. Your kind words mean so much to our team, and we truly appreciate you choosing Lexus of Chattanooga!

May 28, 2026

This is my go to dealership for repairs. I drove from Boston to Lexus of Chattanooga and had my rear suspension replaced. I trust them more than any dealership around Boston. Now I don’t h More

by emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We are truly honored by the confidence you've placed in Lexus of Chattanooga. Knowing that you chose to have your vehicle serviced with us after driving from Boston is an incredible compliment to our team. We're delighted to hear that Ryan and our technicians were able to resolve the issue with your rear suspension and get your Lexus back to the quiet, smooth ride you expect. Providing expert service and earning our guests' trust is what we strive for every day. Thank you for your loyalty and for recognizing Ryan and our shop team. We sincerely appreciate your trust and look forward to being here whenever you need us in the future.