Lexus of Chattanooga

Every person I encountered was friendly and very knowledgeable. The person I worked with was Alexie. Lights on my dashboard had come on and I could not open my trunk. They picked up my car this morn knowledgeable. The person I worked with was Alexie. Lights on my dashboard had come on and I could not open my trunk. They picked up my car this morning and brought it back this afternoon. They repaired all. i had trouble with my horn, but i refused the remedy. They brought my car back hone. It had been washed inside and out. What service! This is not the first time I have used Lexus for my car. Each time I have gotten this kind of service. I will continue in this vein. More

Very pleasant people and the technology is outstanding. I really appreciated the brand new loaner car. Made me know what I might want in the future. Plus, the cleanup of my car before return was appreci I really appreciated the brand new loaner car. Made me know what I might want in the future. Plus, the cleanup of my car before return was appreciated. I would highly recommend More

Travis Hardin responded to my text to a former salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered al salesperson very promptly. We negotiated a deal via text and email. Travis followed up with a phone call, nothing rushed and no pressure. Answered all questions in detail. We drove from Lebanon, TN to Chattanooga a day or two later and picked the car up. Smooth process all around. Thanks Travis! Aaron Schreiner - Tech - Very patient with my wife, answering questions with calm respect. Nate Howard - Finance - Explained everything without pressure when we declined add-ons. That was a first. More

I brought my car in for routine service. Ryan is wonderful to work with. Always a great experience. Ryan is wonderful to work with. Always a great experience. More

This is an incredibly professional company, and the service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. service has been spectacular. So different than what I’ve experienced in the Chattanooga at other dealerships. More

Very nice and knowledgeable answered all my questions and help me understand a lot about some new programs help me understand a lot about some new programs More

Lexus did an excellent job finding me the SUV I wanted. Fred was great to work with and kept me updated throughout the process. Thanks Fred!! Fred was great to work with and kept me updated throughout the process. Thanks Fred!! More

Ralph, Nate, and the rest of the Lexus team were great to work with. I bought a vehicle sight unseen and had it delivered to my house a few hours away. An all around seamless, smooth process and I couldn't b work with. I bought a vehicle sight unseen and had it delivered to my house a few hours away. An all around seamless, smooth process and I couldn't be happier with my new (to me) vehicle! Great price and the lowest finance rate I could find after comparing several options. Thanks again, Ralph! More

I couldn't be more impressed with my experience at Lexus of Chattanooga – and I’d give these guys a 10+ if that was an option. Ralph kept me in the loop about my car and responded quickly when I had questi of Chattanooga – and I’d give these guys a 10+ if that was an option. Ralph kept me in the loop about my car and responded quickly when I had questions. During the delivery process, he went over e.v.e.r.y.t.h.i.n.g. – and was incredibly helpful, professional and kind. Jackson walked me through all the features of my new GX (which, frankly, is a lot). He was patient, thorough, and made sure I felt completely comfortable before I left. Justin made the financing process, which I expected to be the most complicated (and time-consuming), surprisingly straightforward and simple. Everything was explained clearly, the paperwork was organized and efficient. It was the smoothest and most sophisticated financial transaction I've experienced. If you're looking for a Lexus, ask for Ralph by name — I know I will! More

We cannot say enough about how great our experience was. From start to finish the process was seamless, professional and enjoyable. I was so excited to see my Lexus for the first time. Kris Stedman, our From start to finish the process was seamless, professional and enjoyable. I was so excited to see my Lexus for the first time. Kris Stedman, our salesman was polite, knowledgeable and was available to help find just the right vehicle with the package we were looking for. Kris kept us updated on the vehicle order. We were never left wondering. We the car arrived, he stayed late to accommodate us because we were traveling out of town Kris’s attention to detail was impressive and frankly rarely seen. He had the tech specialist walk us through the car and all the bells and whistles The car was cleaned, full tank of gas and so many little added gifts. The finance team was exceptional. I know right!! Everything was ready to go. We were in and out within the hour. A+ This was hands down the best car buying experience. I wish I could buy another Lexus right now just to do it again. Thanks to everyone for making our car buying special. You guys seemed as happy as we did. More