Lexus of Chattanooga

Fred was very knowledgeable, organized, & professional. This is my second Lexus purchased from him. Very smooth process. This is my second Lexus purchased from him. Very smooth process. More

Madison is absolutely wonderful! She made the process easy. We went in with a vehicle in mind and drove it home that day! 10 out of 10 recommend. She made the process easy. We went in with a vehicle in mind and drove it home that day! 10 out of 10 recommend. More

They did it (the service) in the time line they told me they would do !! they would do !! More

It was a pleasure working with Tommy while purchasing my new used Lexus! He listened to my preferences and presented the perfect car for me! Tommy was personable and professional! Thanks Tommy “Chills”! new used Lexus! He listened to my preferences and presented the perfect car for me! Tommy was personable and professional! Thanks Tommy “Chills”! More

Ralph Paty is the BEST! My family and I have both cars from both Ralph and Lexus of Chattanooga for over 25 years. It is always the best experience from the beginning to the My family and I have both cars from both Ralph and Lexus of Chattanooga for over 25 years. It is always the best experience from the beginning to the end. It’s a very seamless process. If you want excellent service, great vehicle and the best salesman, go see Ralph at Lexus of Chattanooga. You won’t be disappointed! More

We have now purchased three Lexus vehicles from Fred Fortson at Lexus of Chattanooga, and after our most recent purchase, I felt it was time to write a review that reflects the relationship we have deve Fortson at Lexus of Chattanooga, and after our most recent purchase, I felt it was time to write a review that reflects the relationship we have developed with Fred over the years. We first met Fred when we began looking for a Lexus to replace our 2012 Toyota Highlander, which has since been passed down to our teenage daughter. Since then, Fred has helped us select three very different vehicles for three very different purposes: my wife’s Caviar 2026 GX 550 Luxury+ as her daily driver, our daughter Sophia’s Atomic Silver 2026 NX 350h Luxury for college out West, and most recently, an Infrared 2024 LC 500 Convertible as a very special gift for my wife. What distinguishes Fred is that he doesn’t simply try to sell you a car. He takes the time to understand what you actually want—even when you aren’t entirely sure yourself. We have changed our minds more than once about models, colors, options, and features. Fred has always been extraordinarily patient. Rather than pushing us toward whatever happened to be available, he asked questions: How will the car be used? Which features really matter? What do we like or dislike about what we currently drive? From those conversations, Fred helped guide us toward vehicles that turned out to be exactly right for us—sometimes choices we would not have arrived at on our own. That is a very different experience from simply buying a car. Our latest purchase illustrates this better than anything. I had wanted an LC 500 Convertible for my wife for some time and originally envisioned buying one several years from now for a milestone birthday. When Lexus announced the end of LC 500 production, however, that timeline suddenly changed. New cars were becoming increasingly difficult to obtain, so I called Fred and told him what I was looking for. Fred told me he would keep his eyes open for the right car: a pristine, exceptionally well-cared-for, lightly used LC 500 that he would be comfortable recommending to us. Then he called. An Infrared 2024 LC 500 Convertible with a black soft top and black interior had just been traded back to Lexus of Chattanooga. Better yet, Fred knew the car. He had personally sold it new to its original owner in March 2024. It had been garage-kept, had only about 5,600 miles, and was in essentially perfect condition. Fred contacted us immediately and arranged for us to be the first to test-drive it the following morning. We drove it and knew almost immediately that this was the car. Lexus certified it, prepared it beautifully, and reapplied the appearance-protection package before we took possession. It is difficult to imagine a more perfect car for my wife. Fred’s knowledge of Lexus vehicles is exceptional. He understands the models, options, features, and the qualities that distinguish Lexus from other manufacturers. More importantly, though, he understands his customers. After three purchases, Fred knows what matters to us, and we trust his judgment. If you are looking for a Lexus, Fred Fortson is the salesperson you want working on your behalf. Tell him what matters to you. Ask his advice. Respect his expertise and experience, and Fred will respect you with tireless work to find you the right vehicle. He isn’t interested in simply finding you a Lexus—he wants to find the Lexus that is right for you. We have now trusted him with my wife’s daily driver, our daughter’s college car, and a very special gift for my wife. I cannot think of a stronger endorsement than that. We are fortunate to have found not only a great salesperson, but also a friend in Fred Fortson at our local Lexus dealership. Thank you, Fred, for your patience, your expertise, and, above all, for genuinely caring that the Lexus your clients drive home feels as though it was chosen specifically for them. And when the time comes for Lexus number four, we already know whom we’re calling. More

Tommy was great coordinating our Lexus factory order and keeping us updated on production status and delivery. Very responsive! A pleasure to work with on account. Highly recommended. keeping us updated on production status and delivery. Very responsive! A pleasure to work with on account. Highly recommended. More

I recently purchased a Lexus GX550 Luxury+ from Lexus of Chattanooga, and I couldn’t be happier with the entire experience! A special thank-you to Fred Fortson, who was absolutely outstanding from start Chattanooga, and I couldn’t be happier with the entire experience! A special thank-you to Fred Fortson, who was absolutely outstanding from start to finish. Fred was professional, knowledgeable, friendly, and genuinely focused on making sure I had a great buying experience. He made the entire process smooth and stress-free, and never once made me feel pressured. The GX550 Luxury+ is an incredible vehicle—beautiful, comfortable, powerful, and loaded with features. I’m extremely happy with my purchase and feel fortunate to have had Fred there to help me through the process. If you’re considering a Lexus, I highly recommend Lexus of Chattanooga and especially Fred Fortson. He truly represents the level of professionalism and customer service you hope to find when purchasing a vehicle. Thank you, Fred, and the entire Lexus of Chattanooga team, for making this such a great experience! More

Chattanooga dealership offers amazing service, great deals, friendly staff, reliable vehicles, and exceptional customer satisfaction. deals, friendly staff, reliable vehicles, and exceptional customer satisfaction. More

Travis is great, as is the entire team at Lexus. I purchased a used (non Lexus) car and Travis made the entire process so streamlined and convenient. Josiah is who I worked with in the finance depar I purchased a used (non Lexus) car and Travis made the entire process so streamlined and convenient. Josiah is who I worked with in the finance department and he was also incredibly kind and patient with how new I was to the car buying process. Additionally, Travis is good on his word—if he says he is going to make something happen he absolutely will. I had a maintenance issue right after buying the car and Travis took care of the entire thing!! I cannot speak more highly of Travis, Josiah, and the entire team at Lexus! More