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Lithia Hyundai of Reno
Reno, NV
4,341 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,341 reviews
July 13, 2025
The service was good, my only issue was that it took close to 3 weeks to even have our vehicle looked at. Once it was looked at and a course of action was decided I thought things moved at an appropriat close to 3 weeks to even have our vehicle looked at. Once it was looked at and a course of action was decided I thought things moved at an appropriate pace. More
by ASHLEYJ_06
Verified CustomerEmployees Worked With
July 13, 2025
They were very efficient and communicative throughout the process of our transmission replacement. They kept us informed and did additional inspections to ensure our vehicle was road worthy. They helped us f process of our transmission replacement. They kept us informed and did additional inspections to ensure our vehicle was road worthy. They helped us find a rental car when we needed it as well. Everyone there was friendly and helpful. More
by leparks65
July 13, 2025
I had an amazing experience Ryan Ferris got my car right and sent me home happy I’d recommend him to everybody. He is the best salesman at Hyundai dealership and will give you the best rates and he’s like a and sent me home happy I’d recommend him to everybody. He is the best salesman at Hyundai dealership and will give you the best rates and he’s like a friend! More
by yazminsalasb
Employees Worked With
Other Employees :
Stolid, David Paganini, Cody Panzer
July 12, 2025
Visiting from SC, you fit me in for an oil change even though I didn’t have an appointment. Nice getting good service when you’re from out a town. though I didn’t have an appointment. Nice getting good service when you’re from out a town. More
by mdhoop9
Employees Worked With
Chantel Hughes
July 12, 2025
Very helpful, not pushy and very nice/honest. Would highly recommend to others to see about getting a car here. Would highly recommend to others to see about getting a car here. More
by JAMESRMITCHELL117
Employees Worked With
July 09, 2025
They were very tuned into what I was looking for and my concerns. Josh was very thorough in discussing new technology and even set up computer before my exit. concerns. Josh was very thorough in discussing new technology and even set up computer before my exit. More
by CAROLEEDMARK
July 04, 2025
Motor replaced for recall. Multiple Parts were damaged during the motor swap. When my wife and I let Lance know what happened we were told we had to pay to have parts fixed if Multiple Parts were damaged during the motor swap. When my wife and I let Lance know what happened we were told we had to pay to have parts fixed if we brought it back in. I paid $300+ out of pocket to fix myself. Lances attitude towards my wife when she contacted him was disrespectful. More
by MELISSAMARSH26
Employees Worked With
July 03, 2025
Great people, very kind, wanted to find you the best deal which is great. Overall great place to buy a vehicle. which is great. Overall great place to buy a vehicle. More
by MORGANWELLS20
July 02, 2025
Lithia Service made my experience easy & effortless. Jeremy in service & team were fantastic to work with. Keep up the great work. Jeremy in service & team were fantastic to work with. Keep up the great work. More
by william.lassi
