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Lithia Hyundai of Reno

Reno, NV

4.3
4,023 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,023 reviews

June 22, 2024

Friendly staff, did a good job of explaining everything. Was surprised to receive several calls to see if I had question about the car. More

by GVERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lithia Hyundai of Reno responded

Thanks for the feedback! We're glad to hear our team at Lithia Hyundai of Reno provided clear explanations and followed up with you. If you have any more questions, feel free to reach out!

June 21, 2024

Levi Williams was exceptional & I’d recommend him to anyone. I was helped by Ryan and a few other employees during my process and appreciated the positive attitude. I found the staff as a whole very kno More

by Gary
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lithia Hyundai of Reno responded

Gary, we're delighted to hear that Levi and the rest of our team at Lithia Hyundai of Reno provided such a positive experience. Thanks for recommending us!

June 21, 2024

We had a productive and enjoyable time car shopping at Lithia Hyundai. All very professional with little sale pressure. More

by ATM
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Jun 24, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear you had a productive and enjoyable car shopping experience at Lithia Hyundai of Reno. Thanks for highlighting our professional approach!

June 20, 2024

Polite people who were very helpful. Took their time with me and made me feel comfortable. More

by Tcerda2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Jun 21, 2024 -

Lithia Hyundai of Reno responded

Hello there! Thank you for choosing Lithia Hyundai of Reno. We truly appreciate your support and hope to see you again down the road.

June 18, 2024

I had an amazing experience here! Always love getting my cars from hyundai! You guys are the best! More

by Jordyn Shaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Diaz
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Hi Jordyn - We think you are the best! Thank you the positive review. Until next time, safe travels!

June 17, 2024

My experience have been good they have a great service department, very personable sales team and financing was easy. Ask for Matt Reed More

by L.STINGLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Reed
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear you had a positive experience with our service department and sales team at Lithia Hyundai of Reno. Thanks for the shoutout to Matt Reed!

June 17, 2024

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!

June 17, 2024

The staff were welcoming and helpful. They go out of their way to make the car buying process as a way and quick as possible. I would highly recommend Lithia Hyundai of Reno!! More

by Amylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Amylou, we're delighted to hear that our team at Lithia Hyundai of Reno made your car buying experience smooth and enjoyable. Thanks for the high recommendation!

June 15, 2024

Lance was great. Robert the tech was great! These two guys need raises! They’re amazing. Overall great experience. More

by ramirezy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Thanks for the fantastic feedback! We're delighted to hear that Lance and Robert made your experience at Lithia Hyundai of Reno exceptional. We'll be sure to pass along your praise!

June 14, 2024

Service center was great on replacing defective touch screen. Cannot get a response from body shop regarding repairs. Have an estimate but no repairs so far and no return call. More

by GABRIELTORRES6603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Gabriel, we're glad to hear our service center took care of your touch screen at Lithia Hyundai of Reno. We're sorry for the delay with the body shop and will work on improving communication. Thank you for bringing this to our attention!

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