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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

May 11, 2023

Luis was very patient with me and answered any questions I had. I didn’t feel pressured into buying and I think that’s really rare to find at dealerships. Luis really listens to his costumers and wants the More

by kiahmcmullin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Lithia Toyota of Medford responded

Thank you, Kiah, for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Luis was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

May 11, 2023

Zach was very polite and professional. He kept me up to date on our services. He was great to work with A+ More

by Toyota Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

May 11, 2023

Lock mechanism was faulty. Replaced. The door mechanism was replaced in a timely manner. Good service. More

by OTTOMATIC59
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Hamar
May 11, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

May 10, 2023

Lied to at every point during the purchase experience. Ordered a car over a year in advance the day it was announced, and they conned me into buying a lesser trim level so they could give the car I wanted More

by SSILLS541
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kahae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Easy, no pressure and fast. Made sure the transaction was understood, answered all the questions. Courteous and professional. More

by REHINK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Barringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kareem Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kahae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 10, 2023

Very easy, professional service They didn't try to up sell me anything which I appreciate More

by Ty.vennewitz
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Hamar
May 10, 2023 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

May 10, 2023

Prompt and courteous. Great communication about my vehicle and when it was ready. Easy pick up. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lithia Toyota of Medford responded

Thank you, Dana, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 10, 2023

Good service. Thank you Thank for you great service very highly recommended. Thank you Lithia Toyota More

by WRIGHTINPARADISE
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Knuepel
May 10, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

May 10, 2023

Zach Hamar The dealership is great. They see me and get me out of there, quickly. I am enjoying the scheduled maintenance package I got through Lithia when I bought my car. More

by NA0
Recommend Dealer
Yes
May 10, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

May 09, 2023

I had ordered a new vehicle with Luis so many months ago and Luis was great with keeping me informed along the way and up to date with any new info. Not only was he very communicative leading up to the purc More

by DrK2423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Matthew Uri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience! Troy Kloke, General Sales Manager

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