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Lithia Toyota of Medford
Medford, OR
4,810 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,810 reviews
May 10, 2023
Easy, no pressure and fast. Made sure the transaction was understood, answered all the questions. Courteous and professional. Made sure the transaction was understood, answered all the questions. Courteous and professional. More
by REHINK
Verified CustomerEmployees Worked With
Steve Philips, Benjamin Barringer, Brian Berg, Bryce Beatty, Evan Seegmiller, Kareem Duncan, Steven Kahae
May 10, 2023
Lied to at every point during the purchase experience. Ordered a car over a year in advance the day it was announced, and they conned me into buying a lesser trim level so they could give the car I wanted Ordered a car over a year in advance the day it was announced, and they conned me into buying a lesser trim level so they could give the car I wanted to an employee that wasn't even on the wait list. All of this would have been fine if they were transparent, but they wasted my time and my opportunity to possibly get the car I wanted from another dealer. This is after being told for a year that if they got one of the cars it would be mine... More
by SSILLS541
Employees Worked With
Cate MacPherson, Steven Kahae
May 09, 2023
Jarren was very helpful and friendly. The wait time is LONG . Having only 4 service bays for the volume is not enough. Lithia needs to expand the service area 🙄 The wait time is LONG . Having only 4 service bays for the volume is not enough. Lithia needs to expand the service area 🙄 More
by Margarette Deschwipple
Employees Worked With
Jarren Brown, Jarren Brown
May 09, 2023
Customer service is great. Oil/lube techs need some help with their basic engine knowledge. Very long wait, might want to get the techs to speed things up a little bit. Oil/lube techs need some help with their basic engine knowledge. Very long wait, might want to get the techs to speed things up a little bit. More
by NA0
Employees Worked With
Zach Hamar, Zach Hamar
May 09, 2023
I had ordered a new vehicle with Luis so many months ago and Luis was great with keeping me informed along the way and up to date with any new info. Not only was he very communicative leading up to the purc and Luis was great with keeping me informed along the way and up to date with any new info. Not only was he very communicative leading up to the purchase, but also made the whole car buying experience day of very quick and easy. I never felt pressured into anything, and was in and out at the dealership in a very reasonable amount of time. He’s easy to talk to, and you can tell he makes sure to put your needs and interests first. All in all, it was a very pleasant experience and highly recommended Luis if you’re looking to purchase a new vehicle. More
by DrK2423
Employees Worked With
Brian Berg, Bryce Beatty, John Matthew Uri, Luis Rodriguez
May 09, 2023
I was told to request Joe by someone who knows him. I went in with every intent to do that but I didn’t have too. As soon as he saw me in line he was quick to call me up. Found me immediately by my pho I went in with every intent to do that but I didn’t have too. As soon as he saw me in line he was quick to call me up. Found me immediately by my phone number and took my car. He told me my exact cost so I knew what to expect when coming back. I was in and out of there pretty quickly and it was nice to come back in and my total be the same!! He was super processional and friendly throughout the entire process. More
by lisamommy17
Employees Worked With
Joseph Kyttle
May 08, 2023
We have not had the best experience with this dealership, unfortunately they were not willing to help solve an issue that arised in a previous purchase. We love our latest purchase but will not be recommendi unfortunately they were not willing to help solve an issue that arised in a previous purchase. We love our latest purchase but will not be recommending Lithia to others. More
by LAVELLE5
Employees Worked With
Steven Kahae
May 07, 2023
He was very helpful. Wasn't pushing me to buy a truck and helped me pick a new one. My mom will probably ask him about a new truck when she needs one cause of how good he Wasn't pushing me to buy a truck and helped me pick a new one. My mom will probably ask him about a new truck when she needs one cause of how good he was More
by AMOISSANT
Employees Worked With
David Soto
