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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

February 25, 2021

My first time buying a car and my experience was amazing from start to finish. I felt educated on every aspect of what was going on and supported the whole process through. The best service and would 100% r More

by JOLANDAAJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

February 24, 2021

I’m thankful for your fast help.. I’m really satisfied and I really recommend your dealer to people thanks..to the team work you guys have More

by MIRIANET1
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey, Thomas Pitts
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 24, 2021

Inquired about parts for my 2014 Tacoma via email. Jay responded with a clear and reasonable price quote with 24 hours. Thank you very much More

by FOREWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

February 24, 2021

I came for an oil change and tire rotation and was in and out in around 40 minutes. Joe was very professional and courteous. Great experience! More

by Tman1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 24, 2021

This is my third Toyota purchase at Lithia Toyota of Medford and I will certainly start there again if I purchase another Toyota which is highly likely. I have always dealt with salesperson John Vevera More

by John Mittendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thanks for your feedback, John, on your recent visit to Lithia Toyota of Medford. I'm glad to hear that John was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

February 24, 2021

Always great service. Even though it may be busy, service time is usually no longer than what I’m quoted. Professional and friendly staff. Love the lifetime service package 🤙🏽 More

by Speeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Curphey, Thomas Pitts
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, we are thrilled that you've found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else, we look forward to serving you again! Mark Grossman, Service Manager

February 24, 2021

Excellent customer service! Came in as a first time car buyer with no credit and they did everything in there power to help me leave that day with a car. I’m super happy with my car and will definitely rec More

by DILDAYRACHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Vevera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you, Rachel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new car! Troy Kloke, General Sales Manager

February 24, 2021

Easy to work with and a nice guy. Explained well what they had to do to repair my vehicle and got the job done in time More

by RMADRIGAL93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

February 23, 2021

I had my three Lithia purchased Toyotas serviced at Lithia Toyota in the same day. All were completed on time and to my satisfaction. Joe and John are the best. More

by ttuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad that Joe, John and the team delivered such a great experience, and we look forward to seeing you again! Mark Grossman, Service Manager

February 23, 2021

We liked receiving a no-hassle quote. Test drive went well. .Josh Walton was great. Only complaint is transaction took about 3 hours for cash purchase. More

by MSEIDMAN0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you'll enjoy your new vehicle! Troy Kloke, General Sales Manager

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