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Lithia Toyota of Medford

Medford, OR

Overview
Reviews
4.5
4,810 Reviews
Call Dealership (541) 930-3030
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 28, 2022

It was fine service but they always try to find all the ways they can to charge you more ! More

by RAPTORMAMA700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 28, 2022

Attendant was polite and helpful. He assisted me with determining what was needed and reviewed the results afterward. ThNk you! More

by c_carter_griffin@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Report | Print
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

September 28, 2022

Very fast once they started doing my oil change then rotated my tires but I didn’t know that they charged you for the rotation and I bought my highlander there !!! More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Report | Print
Sep 30, 2022 -

Lithia Toyota of Medford responded

Our goal is to make sure everyone who walks through the door leaves happy. We appreciate your comments and apologize for the misunderstanding regarding price. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 28, 2022

John McNerny was excellent and so was the service tech Jesse! John and Jesse explained everything clearly and the work was excellent. I've been taking my truck there since I purchased it there in 1 More

by RVEZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 28, 2022

Service was prompt with an appointment. Staff was courteous and friendly. No complaints at all. More

by kristinkpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 28, 2022

I liked how fast they got me in I would recommend anyone to go there More

by Mcgahuey51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Jackson
Report | Print
Sep 30, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

Oct 01, 2022 -

Mcgahuey51 responded

Thank you it’s nice that you take care of your costumer’s

September 27, 2022

This was a very smooth car buying experience! Thank you so much for taking care of me. More

by ALAMAR4571
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Report | Print
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 27, 2022

Fast appreciative service. I was Actually Early for my appointment and they still took my car (hour early) and called me and it was done earlier, which I was not expecting si More

by Cipriana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 27, 2022

Candace at Lithia Toyota of Medford went above and beyond helping me find a truck. Along with the finance rep who helped make it all work made it very easy for me to get my brand new 2022 Toyota Tundra. More

by BDEBERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Clark, Armando Ledesma Jr.
Report | Print
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Candace and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

September 25, 2022

The early morning car drop off service to get our oil changed and tires rotated worked good for my wife and I. More

by F-15Eagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Sep 26, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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