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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

September 29, 2022

It was nice to have a straight forward experience regarding price. Picking up the car was quick, simple, and pressure-free. The one element that was decidedly unpleasant was the “market adjustment More

by EJS.18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Reagan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy. Please reach out if you would like to discuss further. Troy Kloke, General Sales Manager

September 29, 2022

Great time at Lithia Toyota! ! Fast and friendly service team! Can’t wait for your Tire Sale!! More

by CMILLERGA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We appreciate your business. Thanks for the five-star rating. Mark Grossman, Service Manager

September 29, 2022

Chad Soares kept me well informed of my new vehicle delivery time and did a thorough review of the Rav 4 on the day of delivery. I would recommend him if you are purchasing a new car. More

by DIANE97501
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

September 29, 2022

Love the lifetime oil, forgot about the constant service upscale so go stung for $700 dollars more that we could have done elsewhere for 30% or better, less. More

by ISLANDANJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority, so I'm disappointed that we may not have met your expectations. Thank you for choosing Lithia Toyota of Medford. Please reach out if you would like to discuss further, Mark Grossman, Service Manager

September 28, 2022

It was fine service but they always try to find all the ways they can to charge you more ! More

by RAPTORMAMA700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 28, 2022

I liked how fast they got me in I would recommend anyone to go there More

by Mcgahuey51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

Oct 01, 2022 -

Mcgahuey51 responded

Thank you it’s nice that you take care of your costumer’s

September 28, 2022

John McNerny was excellent and so was the service tech Jesse! John and Jesse explained everything clearly and the work was excellent. I've been taking my truck there since I purchased it there in 1 More

by RVEZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 28, 2022

Service was prompt with an appointment. Staff was courteous and friendly. No complaints at all. More

by kristinkpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 28, 2022

Lithia Toyota is THE BEST! They always take such good care of me and my service dog. Joe is super helpful and Bart always gives us a ride in the shuttle. Hands down favorite de More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ireland Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bart the shuttle driver
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 28, 2022

John was very cooperative and everything went very smoothly. As usual the work was well done. More

by TOMBOOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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