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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

September 23, 2022

Scot was awesome to deal with. He found me a car faster than I expected. He kept me informed through the whole process. I even referred my niece to him! More

by JENNIFERTRADER71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Weigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Lithia Toyota of Medford responded

It's great to hear that Scott and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 23, 2022

Steve did a good job and always thanks 🙏 and rest of themselves please try to keep good help thanks 😊 More

by Cougar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hamar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

September 22, 2022

It’s Toyota, but things can be improved. Phone services seem a little weak with call backs and scheduling. This time we found some light interior damages that we have yet to resolve. It wasn More

by M.CHORVat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fill in , don’t remember
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

September 21, 2022

Quality work and vehicle looks like new the work took much longer than expected but I am satisfied More

by CZEKALAJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you again for choosing Lithia Toyota of Medford. We look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

September 21, 2022

Enjoy the friendly service and how responsive the employees are. We always use there service More

by ANNA.COVENEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Weigand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal the sales man!!!
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 21, 2022

They always make the process very convenient. Always fast, easy and no stress during the purchase process, More

by AMANDAJOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kareem Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

September 21, 2022

In and out quickly. I felt happy that there was no charge for my 1st visit. I would definitely come back. More

by joeashby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 21, 2022

Low-pressure. Patient, efficient, helpful, professional. Deven was great to work with, as well as JR in finance. The service Dept. is a well oiled, organized machi More

by FORTIERDESIGNS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deven
Sep 24, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

Sep 30, 2022 -

FORTIERDESIGNS responded

You're welcome.

September 21, 2022

I always feel they have my back, best interest in mind while they have my vehicle. More

by MIKEMALEPSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 21, 2022

Good correspondence, did a very good job of getting me through the whole entire purchasing process. Wish the pictures would’ve showed the scratches on the rear driver side quarter panel. More

by NEUMEYERJAMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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