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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 21, 2022

They always make the process very convenient. Always fast, easy and no stress during the purchase process, More

by AMANDAJOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Philips, John Rogers, Kareem Duncan, Skyler Reagan
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

September 21, 2022

Quality work and vehicle looks like new the work took much longer than expected but I am satisfied More

by CZEKALAJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you again for choosing Lithia Toyota of Medford. We look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

September 21, 2022

Enjoy the friendly service and how responsive the employees are. We always use there service More

by ANNA.COVENEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal the sales man!!!, John McNerny, Mark Grossman, Scott Weigand
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 21, 2022

I always feel they have my back, best interest in mind while they have my vehicle. More

by MIKEMALEPSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Julia Hamar, Vince Castano
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 20, 2022

Very accomodating, went out of their way to locate parts for my car so they could complete the work i wanted done. More

by MARK.HARRIS1069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

Sep 22, 2022 -

MARK.HARRIS1069 responded

Dont worry ill be back when the time comes even if i do live 2hrs away😃

September 20, 2022

Competent staff, friendly and courteous. Time to expand the service department to about triple what it currently is. I very much appreciate Jarren and whoever worked on the car. They did a g More

by LUCY.EDWARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jarren Brown
Sep 21, 2022 -

Lithia Toyota of Medford responded

I am very happy Jarren provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 20, 2022

I’m always early when I go for my oil change. Go before they dealership opens and wait so I’m first in line. Seems to be the best and most efficient way for me. They are always very nice when I g More

by ICISSNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who helped me.
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 19, 2022

David made the experience quick and simple, one of the best salesman I've dealt with. More

by DVIEHDORFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, John Rogers
Sep 19, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy David was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

September 19, 2022

Excellent service and courteous staff. Vehicle was ready when promised. I will definitely have any service work done at Lithia. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Sep 20, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 19, 2022

The third time that the pressure in tires during oil change was not what the service writer and I had asked for. Why can't the techs read what is asked for. I have already written about past screw ups. More

by HARDWAY1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jarren Brown
Sep 23, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

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