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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

September 20, 2022

I’m always early when I go for my oil change. Go before they dealership opens and wait so I’m first in line. Seems to be the best and most efficient way for me. They are always very nice when I g More

by ICISSNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who helped me.
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 20, 2022

Competent staff, friendly and courteous. Time to expand the service department to about triple what it currently is. I very much appreciate Jarren and whoever worked on the car. They did a g More

by LUCY.EDWARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Lithia Toyota of Medford responded

I am very happy Jarren provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 20, 2022

Very accomodating, went out of their way to locate parts for my car so they could complete the work i wanted done. More

by MARK.HARRIS1069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

Sep 22, 2022 -

MARK.HARRIS1069 responded

Dont worry ill be back when the time comes even if i do live 2hrs away😃

September 19, 2022

David made the experience quick and simple, one of the best salesman I've dealt with. More

by DVIEHDORFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy David was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

September 19, 2022

Excellent service and courteous staff. Vehicle was ready when promised. I will definitely have any service work done at Lithia. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 19, 2022

The third time that the pressure in tires during oil change was not what the service writer and I had asked for. Why can't the techs read what is asked for. I have already written about past screw ups. More

by HARDWAY1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mark Grossman, Service Manager

September 18, 2022

Tyler Orlow and everyone at Lithia Toyota were fantastic! Tyler helped me find the perfect car and financing was super simple! I felt like my best interest was taken into account every step of the way! Thank More

by SARAH.MARIE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Orlow
Sep 19, 2022 -

Lithia Toyota of Medford responded

Sarah, Thanks for sharing your experience with Lithia Toyota of Medford. Tyler and our team appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

September 18, 2022

Easy to work with, got me the deal I wanted. Salesman & finance staff were great! Would definitely recommend them to anyone! More

by MISS_SHELLYT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Whitley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lithia Toyota of Medford responded

Miss Shelly, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

September 17, 2022

I didn’t expect to walk out of Toyota with a brand new car, but Luis and the crew made sure that was possible to do. Luis made sure he meet all my needs. I am in love with the car and I couldn’t be any mo More

by Baloo2023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 17, 2022

By appointment it worked great for timing. The shuttle driver, Bart was efficient and prompt for both my trip out and my trip back in and service people were great too! More

by KATHYROE97503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lithia Toyota of Medford responded

Kathy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

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