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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

September 18, 2022

Tyler Orlow and everyone at Lithia Toyota were fantastic! Tyler helped me find the perfect car and financing was super simple! I felt like my best interest was taken into account every step of the way! Thank More

by SARAH.MARIE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Orlow, Benjamin Barringer, Evan Seegmiller
Sep 19, 2022 -

Lithia Toyota of Medford responded

Sarah, Thanks for sharing your experience with Lithia Toyota of Medford. Tyler and our team appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

September 18, 2022

Easy to work with, got me the deal I wanted. Salesman & finance staff were great! Would definitely recommend them to anyone! More

by MISS_SHELLYT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Charlie Whitley
Sep 19, 2022 -

Lithia Toyota of Medford responded

Miss Shelly, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Troy Kloke, General Sales Manager

September 17, 2022

Friendly and polite and answered all questions asked . Got a fair price. Timely action to deal. More

by ALAN9302011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Vevera, Luis Rodriguez
Sep 18, 2022 -

Lithia Toyota of Medford responded

Alan, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

September 17, 2022

Quick to get me in. Hassle free service. Great communication before, during, and after the vehicle service. More

by KEGAN159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 18, 2022 -

Lithia Toyota of Medford responded

Kegan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

September 17, 2022

I didn’t expect to walk out of Toyota with a brand new car, but Luis and the crew made sure that was possible to do. Luis made sure he meet all my needs. I am in love with the car and I couldn’t be any mo More

by Baloo2023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Luis Rodriguez
Sep 18, 2022 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 17, 2022

Service was good. When they said the car would be $3200 above MSRP, I was ok with that, but the total price ended up being a little over $6400 above MSRP. I had put d More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Matthew Uri, Steven Kahae
Sep 19, 2022 -

Lithia Toyota of Medford responded

Aaron, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

September 17, 2022

By appointment it worked great for timing. The shuttle driver, Bart was efficient and prompt for both my trip out and my trip back in and service people were great too! More

by KATHYROE97503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Sep 19, 2022 -

Lithia Toyota of Medford responded

Kathy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

September 16, 2022

Easy process. Quality vehicles. Very little for trade in :-( nice experience buying a vehicle. Ok do i already have 15 words? More

by JOSELUCCI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, John Matthew Uri
Sep 18, 2022 -

Lithia Toyota of Medford responded

Jose, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

September 16, 2022

I am an out of towner customer. I waited a little long for my tire service. There was no free water bottle for customers and I didnt see espresso machines. Come on Lithia Toyota, More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 18, 2022 -

Lithia Toyota of Medford responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 15, 2022

Said fuel pump was out, but fuel tank was empty. Sending unit was out . . . Almost $1,500 later... not happy. Car had dirty thresholds from dirty/greasy shoes of workmen. Very strong odors of petro More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 16, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review, Michael. We're sorry to hear that you weren't fully satisfied with your experience and apologize for any inconvenience. Please don't hesitate to reach out to us directly if you'd be willing to discuss this matter in more detail. We'd appreciate the opportunity to see what we can do to turn this around for you. Mark Grossman, Service Manager

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