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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,055 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,055 reviews

November 23, 2021

The staff was very helpful and worked around our crazy schedule to get our car fixed. Thank you! More

by STANLEYK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

Friendly, fair, and great service that is all that I have to say thank you More

by ROSENBAUM_RONALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James DeYoung
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 22, 2021

Needed a car came here because we had a good experience & were very pleased again! More

by LORRAINEB0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Maple Hill Auto Group responded

We're so happy we were able to assist you in getting into a great new car. Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 22, 2021

Phil Lawrence was very Professional and caring. Went above and beyond to accommodate our needs, especially when there was a illness in the family and we weren’t able to pick up our car when scheduled.. More

by DDAVIS1105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Lawrence
Nov 23, 2021 -

Maple Hill Auto Group responded

We are happy to hear that Phil was so great in getting you into your new car. If you have anything else we can ever help you with, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 22, 2021

I am always pleased with the service at Maple Hill. This time I had recall work done and a car starter installed plus an oil change. From the people at the desk, to the man who shuttled me to a destination More

by LBRAND104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Maple Hill Auto Group responded

We are so happy to hear about your wonderful experience here at Maple Hill, and we look forward to working with you in the future. Please, let us know when you are ready for your next service. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

Dan the service manger for Audi kept us updated on the progress on the extensive repairs our vehicle required. They did a excellent job on the car. Thank you to the team that worked on our Audi More

by BARBIEDAVIS1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAN TAYLOR
Nov 19, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you enjoyed working with Dan so much! If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

Courtesy of everyone....and clean car......explanation of service provided....the minimum of time taken for service...also pleased with the way that Hyundai handled the recall process... More

by REARLBAKER34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amie Freeman
Nov 19, 2021 -

Maple Hill Auto Group responded

We're happy to hear that you were so pleased with your service. If you ever need anything else, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

They were great and did a great job. The only complaint I have is that they did not wash my car after they did all the work. More

by MELANIESCHENK98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 19, 2021 -

Maple Hill Auto Group responded

I'm happy to hear that you were happy with the work done on your vehicle. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

Everyone encountered at Maple Hill was, as always, personable, courteous and very efficient. The service there is excellent. More

by GLINDAG49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Maple Hill Auto Group responded

We look forward to working with you in the future! Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

All of the people at this dealership are excellent. The service department is excellent. Especially Jeff Daniel, the Subaru Service Manager and the Mechanics More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Daniel excellent, Che Lopez
Nov 19, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear about your great experience. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Nov 19, 2021 -

Greg responded

Your more than welcome. Always come away from your dealership and service department happy and satisfied

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